<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN">
<HTML><HEAD>
<META content="text/html; charset=utf-8" http-equiv=Content-Type>
<META name=GENERATOR content="MSHTML 8.00.6001.19046"></HEAD>
<BODY link=#0000ff>
<DIV dir=ltr align=left><FONT size=2 face=Arial></FONT> </DIV>
<BLOCKQUOTE
style="BORDER-LEFT: #000000 2px solid; PADDING-LEFT: 5px; MARGIN-LEFT: 5px; MARGIN-RIGHT: 0px">
<DIV></DIV>
<DIV>You know there's a bunch of schema changes between 4 and 3, right?
:)<BR><BR>If you pointed RT4 software at the RT3 database, the upgrade process
changes the schema.<BR><SPAN class=602465315-11052011><FONT size=2
face=Arial> </FONT></SPAN></DIV></BLOCKQUOTE>
<DIV><SPAN class=602465315-11052011><FONT size=2 face=Arial>Well, yes; part
of the process is running the upgrade scripts on the database, which was
done, and seemed to complete successfully. Essentially it was a new
install of RT4 into its own directory, as per instructions, giving it the
rt3 db name, user, and password; the upgrade script was run against the RT3
database; then the Apache conf of the site was altered to make the RT hostname
point to the rt4 docroot instead of rt3. This seems to match the docs, yet
going to the site gets a 4.0.0 web page with "Hi! No database! Tee
hee."</FONT></SPAN></DIV></BODY></HTML>