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From my digging, it looks like reminders are actually implemented as
separate tickets, but they don't really show up unless you go
looking for them. I opened the tickets numbers that the dashboard
was complaining about and resolved them, which seemed to correct the
problem. Any potential issues that this may raise?<br>
<br>
On 5/20/11 12:54 PM, Jon Tollerton wrote:
<blockquote cite="mid:4DD69CB9.6050007@zoominternet.net" type="cite">
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<span class="Apple-style-span" style="border-collapse: separate;
color: rgb(0, 0, 0); font-family: Times; font-style: normal;
font-variant: normal; font-weight: normal; letter-spacing:
normal; line-height: normal; orphans: 2; text-indent: 0px;
text-transform: none; white-space: normal; widows: 2;
word-spacing: 0px; font-size: medium;"><span
class="Apple-style-span" style="font-family:
arial,helvetica,sans-serif; font-size: 12px; line-height:
14px;">After upgrading to RT 4 from 3.8.10, I'm seeing several
errors in the dashboard reminders section in the form
"Couldn't find Ticket for reminder N. Please contact
administrator." Oddly enough, it displays on all users'
dashboards. This seems to only affect two or three really old
entries as we really don't use the reminder functionality.
It's certainly possible that some data was corrupted by my
mucking about in the database or by using RT-Shredder
incorrectly before it was merged into the mainline, but I'm
not sure where to start looking.<br>
<br>
Thanks,<br>
-Jon<br>
</span></span> </blockquote>
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