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<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>Disregard <o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>Got this working<o:p></o:p></span></font></p>
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10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>Thanks for your help! <o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
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10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
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<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><b><font
size=2 color=black face=Consolas><span style='font-size:11.0pt;font-family:
Consolas;color:black;font-weight:bold'>Kyle Thomas</span></font><font
color=black><span style='color:black'><o:p></o:p></span></font></b></p>
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<p class=MsoNormal><b><font size=2 face=Tahoma><span style='font-size:10.0pt;
font-family:Tahoma;font-weight:bold'>From:</span></font></b><font size=2
face=Tahoma><span style='font-size:10.0pt;font-family:Tahoma'>
rt-users-bounces@lists.bestpractical.com
[mailto:rt-users-bounces@lists.bestpractical.com] <b><span style='font-weight:
bold'>On Behalf Of </span></b>Kyle Thomas<br>
<b><span style='font-weight:bold'>Sent:</span></b> Tuesday, May 24, 2011 12:11
PM<br>
<b><span style='font-weight:bold'>To:</span></b> <st1:PersonName w:st="on">rt-users@lists.bestpractical.com</st1:PersonName><br>
<b><span style='font-weight:bold'>Subject:</span></b> Re: [rt-users] Creating
Child ticket in other queue</span></font><o:p></o:p></p>
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<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'><o:p> </o:p></span></font></p>
<p class=MsoPlainText><font size=2 face="Courier New"><span style='font-size:
10.0pt'>Ok its installed and received no errors on installation but yet I
don’t see extra controls under the links block. I can of course create
another ticket but only within the same queue again <o:p></o:p></span></font></p>
<p class=MsoPlainText><font size=2 face="Courier New"><span style='font-size:
10.0pt'><o:p> </o:p></span></font></p>
<p class=MsoPlainText><font size=2 face="Courier New"><span style='font-size:
10.0pt'>I am running 4.0.0 <o:p></o:p></span></font></p>
<p class=MsoPlainText><font size=2 face="Courier New"><span style='font-size:
10.0pt'><o:p> </o:p></span></font></p>
<p class=MsoNormal><span class=left><font size=3 face="Times New Roman"><span
style='font-size:12.0pt'><a
href="http://dev-rt.avalontel.com/Ticket/ModifyLinks.html?id=47">Links</a></span></font></span>
<o:p></o:p></p>
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<td style='padding:.75pt .75pt .75pt .75pt'>
<p class=MsoNormal><font size=3 face="Times New Roman"><span
style='font-size:12.0pt'><a
href="http://dev-rt.avalontel.com/Search/Results.html?Query=DependedOnBy%20%3D%2047">Depends
on</a> : <span class=create>(<a
href="http://dev-rt.avalontel.com/Ticket/Create.html?Queue=4&CloneTicket=47&DependsOn-new=47">Create</a>)</span>
<o:p></o:p></span></font></p>
</td>
<td style='padding:.75pt .75pt .75pt .75pt'>
<p class=MsoNormal><font size=3 face="Times New Roman"><span
style='font-size:12.0pt'><o:p> </o:p></span></font></p>
</td>
</tr>
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<td style='padding:.75pt .75pt .75pt .75pt'>
<p class=MsoNormal><font size=3 face="Times New Roman"><span
style='font-size:12.0pt'><a
href="http://dev-rt.avalontel.com/Search/Results.html?Query=DependsOn%20%3D%2047">Depended
on by</a> : <span class=create>(<a
href="http://dev-rt.avalontel.com/Ticket/Create.html?Queue=4&CloneTicket=47&new-DependsOn=47">Create</a>)</span>
<o:p></o:p></span></font></p>
</td>
<td style='padding:.75pt .75pt .75pt .75pt'>
<p class=MsoNormal><font size=3 face="Times New Roman"><span
style='font-size:12.0pt'><o:p> </o:p></span></font></p>
</td>
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<td style='padding:.75pt .75pt .75pt .75pt'>
<p class=MsoNormal><font size=3 face="Times New Roman"><span
style='font-size:12.0pt'><a
href="http://dev-rt.avalontel.com/Search/Results.html?Query=HasMember%20%3D%2047">Parents</a>
: <span class=create>(<a
href="http://dev-rt.avalontel.com/Ticket/Create.html?Queue=4&CloneTicket=47&MemberOf-new=47">Create</a>)</span>
<o:p></o:p></span></font></p>
</td>
<td style='padding:.75pt .75pt .75pt .75pt'>
<p class=MsoNormal><font size=3 face="Times New Roman"><span
style='font-size:12.0pt'><o:p> </o:p></span></font></p>
</td>
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<td style='padding:.75pt .75pt .75pt .75pt'>
<p class=MsoNormal><font size=3 face="Times New Roman"><span
style='font-size:12.0pt'><a
href="http://dev-rt.avalontel.com/Search/Results.html?Query=MemberOf%20%3D%2047">Children</a>
: <span class=create>(<a
href="http://dev-rt.avalontel.com/Ticket/Create.html?Queue=4&CloneTicket=47&new-MemberOf=47">Create</a>)</span>
<o:p></o:p></span></font></p>
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<td style='padding:.75pt .75pt .75pt .75pt'>
<p class=MsoNormal><font size=3 face="Times New Roman"><span
style='font-size:12.0pt'><o:p> </o:p></span></font></p>
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<td style='padding:.75pt .75pt .75pt .75pt'>
<p class=MsoNormal><font size=3 face="Times New Roman"><span
style='font-size:12.0pt'><a
href="http://dev-rt.avalontel.com/Search/Results.html?Query=ReferredToBy%20%3D%2047">Refers
to</a> : <span class=create>(<a
href="http://dev-rt.avalontel.com/Ticket/Create.html?Queue=4&CloneTicket=47&RefersTo-new=47">Create</a>)</span>
<o:p></o:p></span></font></p>
</td>
<td style='padding:.75pt .75pt .75pt .75pt'>
<p class=MsoNormal><font size=3 face="Times New Roman"><span
style='font-size:12.0pt'><o:p> </o:p></span></font></p>
</td>
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<td style='padding:.75pt .75pt .75pt .75pt'>
<p class=MsoNormal><font size=3 face="Times New Roman"><span
style='font-size:12.0pt'><a
href="http://dev-rt.avalontel.com/Search/Results.html?Query=RefersTo%20%3D%2047">Referred
to by</a> : <span class=create>(<a
href="http://dev-rt.avalontel.com/Ticket/Create.html?Queue=4&CloneTicket=47&new-RefersTo=50%2047">Create</a>)</span>
<o:p></o:p></span></font></p>
</td>
<td style='padding:.75pt .75pt .75pt .75pt'>
<p class=MsoNormal><font size=2 face="Times New Roman"><span
style='font-size:10.0pt'><o:p> </o:p></span></font></p>
</td>
</tr>
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<p class=MsoPlainText><font size=2 face="Courier New"><span style='font-size:
10.0pt'><o:p> </o:p></span></font></p>
<p class=MsoPlainText><font size=2 face="Courier New"><span style='font-size:
10.0pt'><o:p> </o:p></span></font></p>
<p class=MsoPlainText><font size=2 face="Courier New"><span style='font-size:
10.0pt'><o:p> </o:p></span></font></p>
<p class=MsoPlainText><font size=2 face="Courier New"><span style='font-size:
10.0pt'><o:p> </o:p></span></font></p>
<p class=MsoPlainText><font size=2 face="Courier New"><span style='font-size:
10.0pt'><o:p> </o:p></span></font></p>
<p class=MsoPlainText><font size=2 face="Courier New"><span style='font-size:
10.0pt'>Kyle<o:p></o:p></span></font></p>
<p class=MsoPlainText><font size=2 face="Courier New"><span style='font-size:
10.0pt'><o:p> </o:p></span></font></p>
<p class=MsoPlainText><font size=2 face="Courier New"><span style='font-size:
10.0pt'><o:p> </o:p></span></font></p>
<p class=MsoPlainText><font size=2 face="Courier New"><span style='font-size:
10.0pt'><o:p> </o:p></span></font></p>
<p class=MsoPlainText><font size=2 face="Courier New"><span style='font-size:
10.0pt'><o:p> </o:p></span></font></p>
<p class=MsoPlainText><font size=2 face="Courier New"><span style='font-size:
10.0pt'>-----Original Message-----<br>
From: rt-users-bounces@lists.bestpractical.com [mailto:rt-users-bounces@lists.bestpractical.com]
On Behalf Of Kevin Falcone<br>
Sent: Tuesday, May 24, 2011 10:18 AM<br>
To: <st1:PersonName w:st="on">rt-users@lists.bestpractical.com</st1:PersonName><br>
Subject: Re: [rt-users] Creating Child ticket in other queue<o:p></o:p></span></font></p>
<p class=MsoPlainText><font size=2 face="Courier New"><span style='font-size:
10.0pt'><o:p> </o:p></span></font></p>
<p class=MsoPlainText><font size=2 face="Courier New"><span style='font-size:
10.0pt'>On Tue, May 24, 2011 at 09:01:11AM -0400, Kyle Thomas wrote:<o:p></o:p></span></font></p>
<p class=MsoPlainText><font size=2 face="Courier New"><span style='font-size:
10.0pt'>> How do I apply it .. I am really new to RT <o:p></o:p></span></font></p>
<p class=MsoPlainText><font size=2 face="Courier New"><span style='font-size:
10.0pt'><o:p> </o:p></span></font></p>
<p class=MsoPlainText><font size=2 face="Courier New"><span style='font-size:
10.0pt'>Start with the README file<o:p></o:p></span></font></p>
<p class=MsoPlainText><font size=2 face="Courier New"><span style='font-size:
10.0pt'><o:p> </o:p></span></font></p>
<p class=MsoPlainText><font size=2 face="Courier New"><span style='font-size:
10.0pt'>http://cpansearch.perl.org/src/RUZ/RT-Extension-SpawnLinkedTicketInQueue-0.05/README<o:p></o:p></span></font></p>
<p class=MsoPlainText><font size=2 face="Courier New"><span style='font-size:
10.0pt'><o:p> </o:p></span></font></p>
<p class=MsoPlainText><font size=2 face="Courier New"><span style='font-size:
10.0pt'>> <o:p></o:p></span></font></p>
<p class=MsoPlainText><font size=2 face="Courier New"><span style='font-size:
10.0pt'>> -----Original Message-----<o:p></o:p></span></font></p>
<p class=MsoPlainText><font size=2 face="Courier New"><span style='font-size:
10.0pt'>> From: rt-users-bounces@lists.bestpractical.com<o:p></o:p></span></font></p>
<p class=MsoPlainText><font size=2 face="Courier New"><span style='font-size:
10.0pt'>> [mailto:rt-users-bounces@lists.bestpractical.com] On Behalf Of
Emmanuel<o:p></o:p></span></font></p>
<p class=MsoPlainText><font size=2 face="Courier New"><span style='font-size:
10.0pt'>> Lacour<o:p></o:p></span></font></p>
<p class=MsoPlainText><font size=2 face="Courier New"><span style='font-size:
10.0pt'>> Sent: Tuesday, May 24, 2011 8:53 AM<o:p></o:p></span></font></p>
<p class=MsoPlainText><font size=2 face="Courier New"><span style='font-size:
10.0pt'>> To: <st1:PersonName w:st="on">rt-users@lists.bestpractical.com</st1:PersonName><o:p></o:p></span></font></p>
<p class=MsoPlainText><font size=2 face="Courier New"><span style='font-size:
10.0pt'>> Subject: Re: [rt-users] Creating Child ticket in other queue<o:p></o:p></span></font></p>
<p class=MsoPlainText><font size=2 face="Courier New"><span style='font-size:
10.0pt'>> <o:p></o:p></span></font></p>
<p class=MsoPlainText><font size=2 face="Courier New"><span style='font-size:
10.0pt'>> On Tue, May 24, 2011 at 08:31:37AM -0400, Kyle Thomas wrote:<o:p></o:p></span></font></p>
<p class=MsoPlainText><font size=2 face="Courier New"><span style='font-size:
10.0pt'>> > Ok I have searched extensively about how to create a child
ticket in a<o:p></o:p></span></font></p>
<p class=MsoPlainText><font size=2 face="Courier New"><span style='font-size:
10.0pt'>> > different queue then the parent and I have found that ...<o:p></o:p></span></font></p>
<p class=MsoPlainText><font size=2 face="Courier New"><span style='font-size:
10.0pt'>> > <o:p></o:p></span></font></p>
<p class=MsoPlainText><font size=2 face="Courier New"><span style='font-size:
10.0pt'>> <o:p></o:p></span></font></p>
<p class=MsoPlainText><font size=2 face="Courier New"><span style='font-size:
10.0pt'>> just use the following extension:<o:p></o:p></span></font></p>
<p class=MsoPlainText><font size=2 face="Courier New"><span style='font-size:
10.0pt'>> <o:p></o:p></span></font></p>
<p class=MsoPlainText><font size=2 face="Courier New"><span style='font-size:
10.0pt'>> http://search.cpan.org/dist/RT-Extension-SpawnLinkedTicketInQueue/<o:p></o:p></span></font></p>
<p class=MsoPlainText><font size=2 face="Courier New"><span style='font-size:
10.0pt'>> <o:p></o:p></span></font></p>
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