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<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>Can anyone share with me a template that will include all of
the tickets contents/transactions when resolved? The default resolve template
has a URL link but I do not want my customers going to the URL and I would just
like to include the entire ticket history contents on resolve <o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
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<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><b><font
size=2 color=black face=Consolas><span style='font-size:11.0pt;font-family:
Consolas;color:black;font-weight:bold'>Kyle </span></font></b><b><font size=2
color=navy><span style='font-size:10.0pt;color:navy;font-weight:bold'><o:p></o:p></span></font></b></p>
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12.0pt'><o:p> </o:p></span></font></p>
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