Okay, thanks for the clarification, Ruslan.<br><br>I'll continue to work around it. With the CF permissions as Kenn suggested (thanks, Kenn).<br><br><br><div class="gmail_quote">On Wed, Jun 15, 2011 at 7:18 AM, Ruslan Zakirov <span dir="ltr"><<a href="mailto:ruslan.zakirov@gmail.com">ruslan.zakirov@gmail.com</a>></span> wrote:<br>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex;"><p>SeeCustomField right granted on queue level is new and experimental thing. Right granted this way means that user can see all custom fields applied to this queue. It's a bug that it doesn't work in the query builder. Please file a bug report.</p>
<p>Regards, Ruslan. From phone.</p>
<div class="gmail_quote">15.06.2011 0:09 пользователь "Michael Steen" <<a href="mailto:michael.steen@livetext.com" target="_blank">michael.steen@livetext.com</a>> написал:<div><div></div><div class="h5"><br type="attribution">
> RT 3.8.9<br>> <br>
> I have a group with these queue level rights:<br>> <br>> Current rights *(Check box to revoke right)*<br>> AssignCustomFields<br>> CommentOnTicket<br>> CreateTicket<br>> DeleteTicket<br>> ForwardMessage<br>
> ModifyCustomField<br>> ModifyTicket<br>> OwnTicket<br>> ReplyToTicket<br>> SeeCustomField<br>> SeeQueue<br>> ShowOutgoingEmail<br>> ShowTicket<br>> ShowTicketComments<br>> StealTicket<br>
> TakeTicket<br>> Watch<br>> <br>> The users within that group can see custom fields on the<br>> /Ticket/Display.html page. However, they do not see custom fields in the<br>> 'Add Criteria' box on the /Search/Build.html page. I experimented by adding<br>
> global rights to the Everyone group one at a time. When I added<br>> SeeCustomField, the CF's appeared in the Add Criteria module on<br>> /Build.html. Should this right always be applied globally? Is there<br>
> something else I am missing?<br>> <br>> <br>> Thanks,<br>> <br>> Mike<br></div></div></div>
</blockquote></div><br>