Hello all,<div><br></div><div><span class="Apple-style-span" style="border-collapse: collapse; font-family: arial, sans-serif; font-size: 13px; "><div>Forgive me for not being adept as Perl!</div><div><br></div><div>I'm trying to follow your instructions and your</div>
<div>SetStatus Action module at: <a href="http://www.gossamer-threads.com/lists/rt/devel/2931?search_string=SetStatus;#2931" target="_blank" style="color: rgb(0, 0, 204); ">http://www.gossamer-threads.com/lists/rt/devel/2931?search_string=SetStatus;#2931</a></div>
<div><br></div><div>Running into a problem though with getting theinsert_action_SetStatus.pl script run</div><div><br></div><div>Here's the output:</div><div><br></div><div><div>rt:~/tmp# ./insert_action_SetStatus.pl </div>
<div>Can't locate <a href="http://config.pm/" target="_blank" style="color: rgb(0, 0, 204); ">config.pm</a> in @INC (@INC contains: /usr/local/rt/etc /usr/local/rt/lib /etc/perl /usr/local/lib/perl/5.10.0 /usr/local/share/perl/5.10.0 /usr/lib/perl5 /usr/share/perl5 /usr/lib/perl/5.10 /usr/share/perl/5.10 /usr/local/lib/site_perl .) at ./insert_action_SetStatus.pl line 70.</div>
<div>BEGIN failed--compilation aborted at ./insert_action_SetStatus.pl line 70.</div><div>rt:~/tmp# </div></div><div><br></div><div>We're running RT-3.8.5 here and I've spent</div><div>the last 2 days trying to figure this out with</div>
<div>no success as yet...</div><div><br></div><div>Hope someone can help!</div><div><br></div><div>cheers</div><div>James</div></span><span style="border-collapse:collapse;color:rgb(136, 136, 136);font-family:arial, sans-serif;font-size:13px"><div>
<span style="border-collapse:collapse;color:rgb(136, 136, 136);font-family:arial, sans-serif;font-size:13px"><br></span></div>James Mills<br><br>Systems Engineer | Over the Wire Pty Ltd<br><a href="mailto:support@overthewire.com.au" style="color:rgb(0, 0, 204)" target="_blank">support@overthewire.com.au</a> | <a href="http://www.overthewire.com.au/" style="color:rgb(0, 0, 204)" target="_blank">www.overthewire.com.au</a><br>
Phone: 07 3847 9292 | Fax: 07 3847 9696 | Mobile: 0488 33 44 81</span><br>
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