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<p class="MsoNormal"><span lang="EN-US">Hi all,<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-US">I upgraded an rt4 system manually for testing reason and imported a database from an 3.8.8 installation. Apart from the DB and the RT_SiteConfig.pm no changes/customizations have been done yet.<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-US">I use Apache and mod_perl with the simple config:<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-US"><VirtualHost rt2.abc.de><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US">### Optional apache logs for RT<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US"> ErrorLog /opt/rt4/var/log/apache2.error<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US"> TransferLog /opt/rt4/var/log/apache2.access<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US"> LogLevel debug<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-US"> AddDefaultCharset UTF-8<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-US"> DocumentRoot "/opt/rt4/share/html"<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US"> Alias /NoAuth/Images/ /opt/rt4/share/html/NoAuth/images/<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-US"><Location /><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US"> Order allow,deny<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US"> Allow from all<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-US"> SetHandler perl-script<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US"> PerlResponseHandler Plack::Handler::Apache2<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US"> </span>PerlSetVar psgi_app /opt/rt4/sbin/rt-server<o:p></o:p></p>
<p class="MsoNormal"><span lang="EN-US"></Location><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US"><Perl><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US"> use Plack::Handler::Apache2;<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US"> Plack::Handler::Apache2->preload("/opt/rt4/sbin/rt-server");<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US"></Perl><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US"></VirtualHost><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-US">After logging in I can access all pages (e.g.
<a href="http://rt2.abc.de/Search/Simple.html">http://rt2.abc.de/Search/Simple.html</a>) apart from ticket pages. The ticket pages have a URL like
<a href="http://rt2.abc.de/rt/Ticket/Display.html?id=17274">http://rt2.abc.de/rt/Ticket/Display.html?id=17274</a>, with /rt as a first directory.
<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US">When requesting a ticket page I'm kicked out and have to log in again with a session ID in the URL like
<a href="http://rt2.abc.de/NoAuth/Login.html?next=becffd2d0918f5b194bfa32b686bd851">
http://rt2.abc.de/NoAuth/Login.html?next=becffd2d0918f5b194bfa32b686bd851</a>. When trying to login on that page I receive a new login page with a new session ID.<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-US">Any hints what I missed?<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-US">Best regards,<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US">David<o:p></o:p></span></p>
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