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</o:shapelayout></xml><![endif]--></head><body lang=EN-US link=blue vlink=purple><div class=WordSection1><p class=MsoNormal>Hi guys,<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>I’ve created a new queue and a new group. The new group was given permissions to open and see tickets in the new queue.<o:p></o:p></p><p class=MsoNormal>All the users in this group are not privileged.<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>Whenever I login with one of the users to create a ticket, it throws me back to the login page and only after I re-enter my credentials, the ticket is created.<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>I’m using RT3.8.2.<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>Any ideas?<o:p></o:p></p></div></body></html>