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We just upgraded from RT 3.8.8 to RT 4.0<div> <div><div>In the past, any ticket that was in a "new" status would automatically be opened when a comment or similar transaction happened. </div><div>This seems to no longer be the case in RT4. Is this a flag that can be turned back on? I don't see anything about it in the RT_Config.pm</div><div><br></div><div>Thanks for the help.</div></div></div> </div></body>
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