############################ # XXXXXX Site Config # ############################ Set($rtname , "XXXXX"); Set($LogoAltText , "XXXX"); Set($LogoURL , "/ticket/NoAuth/images/LuminanceLogo.gif"); Set($Organization , "helpdesk.corp.XXX1.com"); Set($MinimumPasswordLength , "5"); Set($Timezone , 'US/Pacific'); Set(@Plugins, qw( RT::Authen::ExternalAuth RTx::EmailCompletion )); Set($HomepageComponents, [qw( QuickCreate Quicksearch MyAdminQueues MySupportQueues MyReminders RefreshHomepage Dashboards )]); Set($DatabaseType , 'mysql'); Set($DatabaseHost , 'localhost'); Set($DatabaseRTHost , 'localhost'); Set($DatabasePort , ''); Set($DatabaseUser , 'XXXXXX'); Set($DatabasePassword , 'XXXXXXXXXX'); Set($DatabaseName , 'rt3'); Set($OwnerEmail , 'root'); Set($LoopsToRTOwner , 1); Set($SendmailArguments , "-oi -t -f support\@helpdesk.corp.XXX1.com"); Set($MaxAttachmentSize , 10000000); Set($ParseNewMessageForTicketCcs , 1); Set($RTAddressRegexp , '^(abc|123)(-comment)?\@(helpdesk\.corp\.)?(XXXX3\.us\.com|XXXX1\.com|XXXX2(nnnnnnn|nnnnnnn)\.com)$'); Set($CorrespondAddress , 'no-reply@helpdesk.corp.XXX1.com'); Set($CommentAddress , 'no-reply@helpdesk.corp.XXX1.com'); Set($UseFriendlyFromLine , 1); Set($FriendlyFromLineFormat , "\"%s\" <%s>"); Set($UseFriendlyToLine , 1); Set($FriendlyToLineFormat, "\"%s Ticket #%s\":;"); Set($NotifyActor, 0); Set($RecordOutgoingEmail, 1); Set($WebPath , "/ticket"); Set($WebPort , 80); Set($WebBaseURL , "http://helpdesk.corp.XXX1.com"); Set($WebURL , $WebBaseURL . $WebPath . "/"); Set($MessageBoxWidth , 72); Set($MessageBoxWrap, "HARD"); Set($MaxInlineBody, 13456); Set($DefaultSummaryRows, 10); Set($OldestTransactionsFirst, '1'); Set($ShowTransactionImages, 1); Set($DateDayBeforeMonth , 0); Set($AmbiguousDayInPast , 1); require "/opt/rt3/local/plugins/RT-Authen-ExternalAuth/etc/RT_SiteConfig.pm"; require "/opt/rt3/local/plugins/RTx-EmailCompletion/lib/RTx/EmailCompletion.pm"; Set($AutoCreate, {Privileged => 1}); Set($PreferRichText, true); Set($TrustHTMLAttachments, true); Set($EmailCompletionLdapServer, "dc01.corp.XXX1.com"); Set($EmailCompletionLdapBase, "dc=corp,dc=XXX1,dc=com"); Set($EmailCompletionLdapUser, "XXXX"); Set($EmailCompletionLdapPass, "XXXXXXXX"); Set($EmailCompletionLdapMinLength, 1); Set($EmailCompletionLdapFilter, "(objectclass=user)"); 1;