To list,<br><br>I just ran across an odd occurence in a ticket. I have a Queue that uses several Custom Fields, only 1 of which is set to "Mandatory" for validation. Whil ein the ticket, I made changes to various ticket fields (none of them Cf's) and I got the expected error when I tried to save the ticket. When I modified one of the CF's and NOT the Mandatory one, the ticket was saved AND when I resolved it, it DID resolve.<br>
<br>Has anyone else had this problem or am I alone on this and need to look at some other cause?<br><br>Kenn<br>LBNL<br>