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<div>Hi. I'm trying to customize the scrip shown at the bottom of this wiki page: <a href="http://requesttracker.wikia.com/wiki/AutoCloseOnNagiosRecoveryMessages">http://requesttracker.wikia.com/wiki/AutoCloseOnNagiosRecoveryMessages</a></div>
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<div>I know there is an extension that does merging, but I want to do some other things with the Nagios variables I have attached as a plain text file to the ticket that Nagios creates in RT.</div>
<div>The first few lines in the scrip attempt to get the content of an attachment and put it in a variable named $content. I suspected that this was not working, so I added a debug line to dump the contents of $contents and it is empty.</div>
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<div>Here is the scrip code.</div>
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<div> my $T_Obj = $self->TicketObj;</div>
<div> my $AttachObj = $self->TransactionObj->Attachments->First;</div>
<div> my $content = $AttachObj->Content;</div>
<div> $RT::Logger->debug("Contents: " . $content);</div>
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<div>The log output shows:</div>
<div>[Wed Jul 6 19:47:49 2011] [debug]: Contents: ((eval 3934):4)</div>
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<div>The attachment is attached to the ticket. I can see it in the web ui and can open and read it with no problems. Any idea what I'm doing wrong here?</div>
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<div>Thanks</div>
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<div>John</div>
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