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Is there a way to get rid of them? As I said I don't want my user to be able to change the requestor to something else than themselves and at the moment I don't think I'll use the Cc feature in the ticket create form.
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<div>Thanks for your fast answer.</div>
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<div>Regards,</div>
<div>Fabian<br>
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<div>Am 06.07.2011 um 15:57 schrieb Kevin Falcone:</div>
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<div>On Wed, Jul 06, 2011 at 03:23:10PM +0200, Fabian Unfried wrote:<br>
<blockquote type="cite"> another question, I didn't set the "Watch" right neither globally nor in any of my queues for<br>
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<blockquote type="cite"> unprivileged user (also not for everyone, AdminCc, Cc, Owner or Requestor only for privileged<br>
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<blockquote type="cite"> users), but when an unprivileged user creates a ticket he can see and change the requestors<br>
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<blockquote type="cite"> and Cc field. Is this usual behavior? I don't want my user to be able to create tickets for<br>
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<blockquote type="cite"> other users or that they can remove themselves as requestor, did I miss another right which I<br>
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<blockquote type="cite"> have to revoke?<br>
</blockquote>
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The To and CC lines in the SelfService interface ticket create form<br>
are standard RT<br>
<br>
-kevin<br>
<span><ATT00001></span><span><ATT00002..txt></span></div>
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<div><span class="Apple-style-span" style="border-collapse: separate; color: rgb(0, 0, 0); font-family: Helvetica; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; orphans: 2; text-align: auto; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-border-horizontal-spacing: 0px; -webkit-border-vertical-spacing: 0px; -webkit-text-decorations-in-effect: none; -webkit-text-size-adjust: auto; -webkit-text-stroke-width: 0px; font-size: medium; "><span class="Apple-style-span" style="border-collapse: separate; color: rgb(0, 0, 0); font-family: Helvetica; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-border-horizontal-spacing: 0px; -webkit-border-vertical-spacing: 0px; -webkit-text-decorations-in-effect: none; -webkit-text-size-adjust: auto; -webkit-text-stroke-width: 0px; font-size: medium; "><span class="Apple-style-span" style="border-collapse: separate; color: rgb(0, 0, 0); font-family: Helvetica; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-border-horizontal-spacing: 0px; -webkit-border-vertical-spacing: 0px; -webkit-text-decorations-in-effect: none; -webkit-text-size-adjust: auto; -webkit-text-stroke-width: 0px; font-size: medium; ">
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--</div>
<div>Fabian Unfried</div>
<div>Senior Software Engineer<br>
Zebra Enterprise Solutions</div>
<div><br>
Rossfelder Str. 65/5, 74564 Crailsheim, Germany<br>
T+49 7951 96360 F+49 7951 963611<br>
<a href="mailto:funfried@zebra.com">funfried@zebra.com</a><br>
<a href="http://www.zebra.com/zes">www.zebra.com/zes</a><br>
WhereNet * proveo * Multispectral Solutions<br>
<br>
Managing Directors Zebra Enterprise Solutions GmbH:<br>
Phil Gerskovich, Gilles Pelzer, Michael Smiley<br>
Registered Office: Ulm, HRB 721672<br>
VAT Number: DE225496806</div>
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