<html><body><div style="color:#000; background-color:#fff; font-family:times new roman, new york, times, serif;font-size:12pt"><div style="RIGHT: auto"><SPAN style="RIGHT: auto">Hi Kevin,</SPAN></div>
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<div style="RIGHT: auto"><SPAN style="RIGHT: auto">Updated the database as you suggested.</SPAN></div>
<div style="RIGHT: auto"><SPAN style="RIGHT: auto">Now on the form there are no radio button's</SPAN></div>
<div style="RIGHT: auto"><SPAN style="RIGHT: auto"></SPAN> </div>
<div style="RIGHT: auto"><SPAN style="RIGHT: auto">With Regards</SPAN></div>
<div style="RIGHT: auto"><SPAN style="RIGHT: auto">Vinod.R<VAR id=yui-ie-cursor></VAR></SPAN></div>
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<DIV style="BORDER-BOTTOM: #ccc 1px solid; BORDER-LEFT: #ccc 1px solid; PADDING-BOTTOM: 0px; LINE-HEIGHT: 0; MARGIN: 5px 0px; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; HEIGHT: 0px; FONT-SIZE: 0px; BORDER-TOP: #ccc 1px solid; BORDER-RIGHT: #ccc 1px solid; PADDING-TOP: 0px" class=hr contentEditable=false readonly="true"></DIV><B><SPAN style="FONT-WEIGHT: bold">From:</SPAN></B> Kevin Falcone <falcone@bestpractical.com><BR><B><SPAN style="FONT-WEIGHT: bold">To:</SPAN></B> Direct Insure Online <vinod.rapolu@yahoo.com><BR><B><SPAN style="FONT-WEIGHT: bold">Sent:</SPAN></B> Thursday, July 7, 2011 4:31 PM<BR><B><SPAN style="FONT-WEIGHT: bold">Subject:</SPAN></B> Re: [rt-users] Can't coerce array into hash at /opt/rt3/sbin/../lib/RT/CustomField.pm line 696.<BR></FONT><BR>On Thu, Jul 07, 2011 at 01:01:27PM -0700, Direct Insure Online wrote:<BR>> Hi Kevin,<BR>> <BR>> I deleted all *_Overlay.pm files when I upgraded and I have the following
setting in <A href="http://rt_siteconfig.pm/" target=_blank>RT_SiteConfig.pm</A><BR>> Set(@Plugins, qw(<BR>> RT::Authen::ExternalAuth<BR>> RT::Extension::CustomField::Checkbox<BR>> ));<BR><BR>Ah, there's the problem.<BR><BR>RT-Extension-CustomField-Checkbox has been superseded by RT4 (and in<BR>fact is really incompatible with RT4). Unfortunately, there isn't<BR>currently an upgrade script, although we'll make sure this gets into<BR>the bug tracker.<BR><BR>You *should* be able to do something like this in your development<BR>environment.<BR><BR>Find the entry in your CustomFields table with the Checkbox entry,<BR>update Type to Select and DisplayType to
List.<BR><BR>-kevin<BR><BR>> If I comment the above one I am getting the following error<BR>> could not find component for path 'EditCustomFieldSelectCheckbox' <BR>> <BR>> If I enable the above in RT_SiteConfig.pm I am getting the following error<BR>> Can't coerce array into hash at /opt/rt3/sbin/../lib/RT/CustomField.pm line 696.<BR>> Can't coerce array into hash at /opt/rt3/sbin/../lib/RT/CustomField.pm line 620.<BR>> <BR>> With Regards<BR>> Vinod.R<BR>> <BR>> <BR>> From: Kevin Falcone <<A href="mailto:falcone@bestpractical.com" ymailto="mailto:falcone@bestpractical.com">falcone@bestpractical.com</A>><BR>> To: <A href="mailto:rt-users@lists.bestpractical.com" ymailto="mailto:rt-users@lists.bestpractical.com">rt-users@lists.bestpractical.com</A><BR>> Sent: Thursday, July 7, 2011 12:46 PM<BR>> Subject: Re: [rt-users] Can't coerce array into hash at /opt/rt3/sbin/../lib/RT/CustomField.pm line
696.<BR>> <BR>> On Thu, Jul 07, 2011 at 08:42:27AM -0700, Direct Insure Online wrote:<BR>> > We just upgraded our RT from 3.8.4 to 4.0.1<BR>> > We upgraded the database also.<BR>> > <BR>> > When we want to create a new custom field we are getting the following errors<BR>> > <BR>> > Can't coerce array into hash at /opt/rt3/sbin/../lib/RT/CustomField.pm line 696.<BR>> > Can't coerce array into hash at /opt/rt3/sbin/../lib/RT/CustomField.pm line 620.<BR>> > <BR>> > What could be the problem.<BR>> <BR>> The most common failure for something like this is that you have a<BR>> <A href="http://customfield_overlay.pm/" target=_blank>CustomField_Overlay.pm</A> left over from 3.8 and didn't follow the<BR>> directions. Alternately, you might have a local customization or<BR>> extension that affects Custom
Fields.<BR><BR><BR></DIV></DIV></div></body></html>