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<div>I've found several unanswered questions in the mail list archives with similar questions about looping through attachments.</div>
<div>I saw several times it suggested to loop through attachments using something like</div>
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<div> while ( my $AttachObj = $self->TransactionObj->Attachments->Next ) {</div>
<div> # do something with $AttachObj</div>
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<div>This code doesn't work because ->Next doesn't exist for the Attachment object. Is there any other way to do this? Sorry if this is incredibly simple to do. I'm not familiar with Perl and try to poke around and see if I can figure it out.</div>
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<span style="color: rgb(31, 73, 125); ">----------<o:p></o:p></span></p>
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<span style="color: rgb(31, 73, 125); ">John Alberts<o:p></o:p></span></p>
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<span style="color: rgb(31, 73, 125); ">Cloud Optimization Engineer<o:p></o:p></span></p>
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<span style="color: rgb(31, 73, 125); ">Ex Libris (USA) Inc.<br>
1350 E. Touhy Ave. Suite 200 East<br>
Des Plaines, IL 60018<br>
Phone: 1-219-979-6560<o:p></o:p></span></p>
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<b><span style="font-size: 10pt; color: rgb(0, 112, 192); font-family: Arial, sans-serif; ">Follow Ex Libris on Twitter: <a href="http://twitter.com/ExLibrisGroup" style="color: blue; text-decoration: underline; ">@exlibrisgroup</a></span></b></p>
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<span style="font-weight:bold">From: </span>John Alberts <<a href="mailto:john.alberts@exlibrisgroup.com">john.alberts@exlibrisgroup.com</a>><br>
<span style="font-weight:bold">Date: </span>Wed, 6 Jul 2011 22:01:47 +0000<br>
<span style="font-weight:bold">To: </span>"<a href="mailto:rt-users@lists.bestpractical.com">rt-users@lists.bestpractical.com</a>" <<a href="mailto:rt-users@lists.bestpractical.com">rt-users@lists.bestpractical.com</a>><br>
<span style="font-weight:bold">Subject: </span>Re: [rt-users] how to access content for an attachment in scrip?<br>
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<div><font class="Apple-style-span" color="#1F497D" size="4"><span class="Apple-style-span" style="font-size: 15px; "><font class="Apple-style-span" color="#000000" size="4"><span class="Apple-style-span" style="font-size: 14px;">Using the rt console, I can
see that there are actually 3 attachments, even though the I only sent one and the web ui only shows 1, so I'm sure the problem is that I'm selecting the wrong attachment.</span></font></span></font></div>
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<div><font class="Apple-style-span" color="#1F497D" size="4"><span class="Apple-style-span" style="font-size: 15px;"><font class="Apple-style-span" color="#000000" size="4"><span class="Apple-style-span" style="font-size: 14px;"><br>
</span></font></span></font></div>
<div><font class="Apple-style-span" color="#1F497D" size="4"><span class="Apple-style-span" style="font-size: 15px;"><font class="Apple-style-span" color="#000000" size="4"><span class="Apple-style-span" style="font-size: 14px;">Here's what I see from the console.</span></font></span></font></div>
<div><font class="Apple-style-span" color="#1F497D" size="4"><span class="Apple-style-span" style="font-size: 15px;"><font class="Apple-style-span" color="#000000" size="4"><span class="Apple-style-span" style="font-size: 14px;">
<div><span style="font-family: Consolas; "><font class="Apple-style-span" size="3"><span class="Apple-style-span" style="font-size: 12px;">./rt show 2075/attachments </span></font></span></div>
<div><span style="font-family: Consolas; "><font class="Apple-style-span" size="3"><span class="Apple-style-span" style="font-size: 12px;">19671: (Unnamed) (multipart/mixed / 0b),</span></font></span></div>
<div><span style="font-family: Consolas; "><font class="Apple-style-span" size="3"><span class="Apple-style-span" style="font-size: 12px;">19672: (Unnamed) (text/plain / 305b),</span></font></span></div>
<div><span style="font-family: Consolas; "><font class="Apple-style-span" size="3"><span class="Apple-style-span" style="font-size: 12px;">19673: env-vars.txt (application/octet-stream / 16.8k)</span></font></span></div>
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<div>The attachment I would like will always be named env-vars.txt. How can I get the contents for the attachment name env-vars.txt?</div>
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<div>Thanks</div>
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<div>John</div>
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<span style="font-weight:bold">From: </span>John Alberts <<a href="mailto:john.alberts@exlibrisgroup.com">john.alberts@exlibrisgroup.com</a>><br>
<span style="font-weight:bold">Date: </span>Wed, 6 Jul 2011 20:06:34 +0000<br>
<span style="font-weight:bold">To: </span>"<a href="mailto:rt-users@lists.bestpractical.com">rt-users@lists.bestpractical.com</a>" <<a href="mailto:rt-users@lists.bestpractical.com">rt-users@lists.bestpractical.com</a>><br>
<span style="font-weight:bold">Subject: </span>[rt-users] how to access content for an attachment in scrip?<br>
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<div>Hi. I'm trying to customize the scrip shown at the bottom of this wiki page: <a href="http://requesttracker.wikia.com/wiki/AutoCloseOnNagiosRecoveryMessages">http://requesttracker.wikia.com/wiki/AutoCloseOnNagiosRecoveryMessages</a></div>
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<div>I know there is an extension that does merging, but I want to do some other things with the Nagios variables I have attached as a plain text file to the ticket that Nagios creates in RT.</div>
<div>The first few lines in the scrip attempt to get the content of an attachment and put it in a variable named $content. I suspected that this was not working, so I added a debug line to dump the contents of $contents and it is empty.</div>
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<div>Here is the scrip code.</div>
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<div> my $T_Obj = $self->TicketObj;</div>
<div> my $AttachObj = $self->TransactionObj->Attachments->First;</div>
<div> my $content = $AttachObj->Content;</div>
<div> $RT::Logger->debug("Contents: " . $content);</div>
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<div>The log output shows:</div>
<div>[Wed Jul 6 19:47:49 2011] [debug]: Contents: ((eval 3934):4)</div>
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<div>The attachment is attached to the ticket. I can see it in the web ui and can open and read it with no problems. Any idea what I'm doing wrong here?</div>
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<div>Thanks</div>
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<div>John</div>
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