<html><body><div style="color:#000; background-color:#fff; font-family:times new roman, new york, times, serif;font-size:10pt">Just wanted to bump this up. Still having the deep recursion problem.<br><br>Help!<br><br> <br><div><span><span style="font-family:times new roman, new york, times, serif;">Below is the site_config file:</span></span></div><div><br><span><span style="font-family:times new roman, new york, times, serif;"></span></span></div><span style="font-family: lucida console,sans-serif;">Set( $DatabaseUser, 'rt_user' );</span><br style="font-family: lucida console,sans-serif;"><span style="font-family: lucida console,sans-serif;">Set( $CorrespondAddress, 'helpdesk@example.net' );</span><br style="font-family: lucida console,sans-serif;"><span style="font-family: lucida console,sans-serif;">Set( $rtname, 'example.net' );</span><br style="font-family: lucida console,sans-serif;"><span style="font-family: lucida console,sans-serif;">Set(
$DatabaseRequireSSL, '' );</span><br style="font-family: lucida console,sans-serif;"><span style="font-family: lucida console,sans-serif;">Set( $WebPort, '8080' );</span><br style="font-family: lucida console,sans-serif;"><span style="font-family: lucida console,sans-serif;">Set( $Organization, 'example.net' );</span><br style="font-family: lucida console,sans-serif;"><span style="font-family: lucida console,sans-serif;">Set( $DatabaseType, 'mysql' );</span><br style="font-family: lucida console,sans-serif;"><span style="font-family: lucida console,sans-serif;">Set( $DatabasePort, '3306' );</span><br style="font-family: lucida console,sans-serif;"><span style="font-family: lucida console,sans-serif;">Set( $DatabasePassword, '####' );</span><br style="font-family: lucida console,sans-serif;"><span style="font-family: lucida console,sans-serif;">Set( $DatabaseAdmin, 'root' );</span><br style="font-family: lucida console,sans-serif;"><span
style="font-family: lucida console,sans-serif;">Set( $SendmailPath, '/usr/sbin/sendmail' );</span><br style="font-family: lucida console,sans-serif;"><span style="font-family: lucida console,sans-serif;">Set(
$WebDomain, 'dev02.example.net' );</span><br style="font-family: lucida console,sans-serif;"><span style="font-family: lucida console,sans-serif;">Set( $DatabaseAdminPassword, '' );</span><br style="font-family: lucida console,sans-serif;"><span style="font-family: lucida console,sans-serif;">Set( $CommentAddress, 'helpdesk@example.net' );</span><br style="font-family: lucida console,sans-serif;"><span style="font-family: lucida console,sans-serif;">Set( $DatabaseHost, 'localhost' );</span><br style="font-family: lucida console,sans-serif;"><span style="font-family: lucida console,sans-serif;">Set( $DatabaseName, 'rt4' );</span><br style="font-family: lucida console,sans-serif;"><span style="font-family: lucida console,sans-serif;">Set( $OwnerEmail, 'owner@example.net' );</span><br style="font-family: lucida console,sans-serif;"><span style="font-family: lucida console,sans-serif;">1;</span><br style="font-family: lucida console,sans-serif;"><br><span
style="font-family:times new roman, new york, times, serif;">And here is the output of the syntax checker:<br><font size="3"><br><span style="font-family:lucida console, sans-serif;">perl -c /opt/rt4/etc/RT_SiteConfig.pm </span><br style="font-family:lucida console, sans-serif;"><span style="font-family:lucida console, sans-serif;">/opt/rt4/etc/RT_SiteConfig.pm syntax OK</span></font><br style="font-family:lucida console, sans-serif;"></span><br><br>_______________________________________________________________________________________________<br><span>Dear Users,<br><br>My installation of RT (4.0.1) causes mod_perl to throw fatal errors when trying to restart apache.<br><br>I use Apache 2.2.11 with mod_perl 2.0.4.<br>Perl is at version 5.10.10, MySQL at 5.0.83, and I'm running Fedora 10.<br><br>I compiled RT from source, downloaded from the bestpractical main download site.<br><br>After
I drop the apache configuration file for rt4 into the conf.d directory
and try to start up apache, I get the following error:<br><br><span style="font-family:lucida console, sans-serif;">Deep recursion on subroutine "RT::Config::__GetNameByRef" at /opt/rt4/sbin/../lib/RT/Config.pm line 1180.</span><br style="font-family:lucida console, sans-serif;"><span style="font-family:lucida console, sans-serif;">Deep recursion on subroutine "RT::Config::__GetNameByRef" at
/opt/rt4/sbin/../lib/RT/Config.pm line 1180.</span><br style="font-family:lucida console, sans-serif;"><span style="font-family:lucida console, sans-serif;">Deep recursion on subroutine "RT::Config::__GetNameByRef" at /opt/rt4/sbin/../lib/RT/Config.pm line 1180.</span><br style="font-family:lucida console, sans-serif;"><br>Here's the config file for rt4 (it's pretty vanilla): <br><br><span style="font-family:lucida console, sans-serif;"><VirtualHost *:8080></span><br style="font-family:lucida console, sans-serif;"><span style="font-family:lucida console, sans-serif;"> ### Optional apache logs for RT</span><br style="font-family:lucida console, sans-serif;"><span style="font-family:lucida console, sans-serif;"> # ErrorLog /opt/rt4/var/log/apache2.error</span><br style="font-family:lucida console, sans-serif;"><span style="font-family:lucida console,
sans-serif;"> # TransferLog /opt/rt4/var/log/apache2.access</span><br style="font-family:lucida console, sans-serif;"><span style="font-family:lucida console, sans-serif;"> # LogLevel debug</span><br style="font-family:lucida console, sans-serif;"><br style="font-family:lucida console, sans-serif;"><span style="font-family:lucida console, sans-serif;"> AddDefaultCharset UTF-8</span><br style="font-family:lucida console, sans-serif;"><br style="font-family:lucida console, sans-serif;"><span style="font-family:lucida console, sans-serif;"> DocumentRoot "/opt/rt4/share/html</span><br style="font-family:lucida console, sans-serif;"><br style="font-family:lucida console, sans-serif;"><span style="font-family:lucida console, sans-serif;">
<Location /></span><br style="font-family:lucida console, sans-serif;"><span style="font-family:lucida console, sans-serif;"> Order allow,deny</span><br style="font-family:lucida console, sans-serif;"><span style="font-family:lucida console, sans-serif;"> Allow from all</span><br style="font-family:lucida console, sans-serif;"><br style="font-family:lucida console, sans-serif;"><span style="font-family:lucida console, sans-serif;"> SetHandler modperl</span><br style="font-family:lucida console, sans-serif;"><span style="font-family:lucida console, sans-serif;"> PerlResponseHandler Plack::Handler::Apache2</span><br style="font-family:lucida console, sans-serif;"><span
style="font-family:lucida console, sans-serif;"> PerlSetVar psgi_app /opt/rt4/sbin/rt-server</span><br style="font-family:lucida console, sans-serif;"><span style="font-family:lucida console, sans-serif;"> </Location></span><br style="font-family:lucida console, sans-serif;"><span style="font-family:lucida console, sans-serif;"> <Perl></span><br style="font-family:lucida console, sans-serif;"><span style="font-family:lucida console, sans-serif;"> use Plack::Handler::Apache2;</span><br style="font-family:lucida console, sans-serif;"><span style="font-family:lucida console, sans-serif;"> Plack::Handler::Apache2->preload("/opt/rt4/sbin/rt-server");</span><br
style="font-family:lucida console, sans-serif;"><span style="font-family:lucida console, sans-serif;"> </Perl></span><br style="font-family:lucida console, sans-serif;"><span style="font-family:lucida console, sans-serif;"> </VirtualHost></span><br><br>Does anyone out there in the world wide web know a solution to this problem?<br><br>Any help would be much appreciated!<br><br>- Ryan </span></div></body></html>