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Hi all,<br>
<br>
I'm unable to find much documentation regarding "Articles" in RT4. I
know RTFM was integrated into RT itself. It seems some of the
functionality has changed. There is some information here about RTFM
<a class="moz-txt-link-rfc2396E" href="http://requesttracker.wikia.com/wiki/RTFM"><http://requesttracker.wikia.com/wiki/RTFM></a> and some of it
applies to RT4.<br>
<br>
The website says: "<em>Incredibly flexible</em>: use articles for <em>any
kind of content</em> and track only what you need".<br>
<br>
So... where can I find information / documentation on RT4's Articles
- the syntax, functionality, etc?<br>
<br>
<br>
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