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</o:shapelayout></xml><![endif]--></head><body lang=EN-US link=blue vlink=purple><div class=WordSection1><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>I am not able to copy the attachments of the parent ticket on to the child ticket, hopefully someone will help me out.<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>Let me first explain the scenario:<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>A ticket will be created in queue q1, it will go through multiple approval processes, upon approval of all approval tickets, I’ll create child tickets in q2 and copy the attachments of tickets from q1.<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>I wrote a scrip in ‘___Approvals’ queue and checking the condition if all the approvals are cleared, then in the action I am creating the child tickets. Can someone please tell me how to copy the attachments of the ticket that is approved on to this child tickets?<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>Thanks<o:p></o:p></p><p class=MsoNormal><b><span style='font-size:10.0pt'>Naweed</span></b><span style='font-size:10.0pt'><o:p></o:p></span></p><p class=MsoNormal><o:p> </o:p></p></div></body></html>
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