<p><br>
10.08.2011 12:58 пользователь "Raphaël MOUNEYRES" <<a href="mailto:raphael.mouneyres@sagemcom.com">raphael.mouneyres@sagemcom.com</a>> написал:<br>
><br>
><br>
> Hello, <br>
><br>
> thanks for the hint, but it doesn't work as expected. <br>
> In fact, in the advanced page, the fileds used are : <br>
> '__DependsOn__', <br>
> '__Children__' <br>
> each of them is, by default, creating by itself a List of clickable ticket IDs, and i'd like to add subject and formatting. <br>
><br>
> Also, in /share/html/Elements/RT__Ticket/ColumnMap, i can see that the 'ExtendedStatus' is doing some query for dependedon tickets, so i can try to do something similar, but i can't find the same things for 'Children' or 'DependsOn' <br>
><br>
> If someone can point me at the sourcecode trigered by the above fields, i could change it to suit my needs <br>
Code for links in the same file. It's just generated with a loop.</p>
<p>> thank you, <br>
><br>
> Raphaël MOUNEYRES<br>
><br>
><br>
><br>
><br>
> Gerard FENELON <<a href="mailto:gerard@eve-team.com">gerard@eve-team.com</a>> <br>
> Envoyé par : <a href="mailto:rt-users-bounces@lists.bestpractical.com">rt-users-bounces@lists.bestpractical.com</a><br>
><br>
> 09/08/2011 12:17<br>
> A<br>
> RT Users Mailing List <<a href="mailto:rt-users@lists.bestpractical.com">rt-users@lists.bestpractical.com</a>><br>
> cc<br>
> Objet<br>
> Re: [rt-users] adding Ticket links in search result<br>
><br>
><br>
><br>
><br>
><br>
> Hi Raphael<br>
><br>
> keep to the list.<br>
> In particular because I don't have the answer to this further question.<br>
><br>
> I have never tried anything like what you are trying.<br>
> It is possible that for this you might have to use a ColumnMap<br>
><br>
> However concerning "display the Ticket subject next to his number"<br>
> I believe that '__id__ __Subject__ ' should work.<br>
><br>
> Gerard<br>
><br>
><br>
> On 2011-08-09 11:28, Raphaël MOUNEYRES wrote: <br>
><br>
> Hi Gerard, <br>
><br>
> i've tried some but i'm not sure to be able to do conditional formatting such as : <br>
> % my $inactive = $member->QueueObj->IsInactiveStatus($member->Status); <br>
> <span class="<% $inactive ? 'ticket-inactive' : '' %>"> <br>
> <%$member->Id%>: (<%$member->OwnerObj->Name%>) <%$member->Subject%> [<% loc($member->Status) %>] <br>
> </span> <br>
><br>
> for example, if i do <br>
> ' <b><a href="__WebPath__/Ticket/Display.html?id=__id__">__id__</a></b>/TITLE:#',<br>
> '<span class="ticket-inactive">__Children__</span>' <br>
> for sure all children tickets are displayed as ticket-inactive, but not depending on their actual status... <br>
><br>
> Also i'd like to display the Ticket subject next to his number.... <br>
> Well i'm doing more experiments now, but any other hints are welcome. <br>
><br>
> Raphaël MOUNEYRES<br>
><br>
><br>
> Gerard FENELON <<a href="mailto:gerard@eve-team.com">gerard@eve-team.com</a>> <br>
> Envoyé par : <a href="mailto:rt-users-bounces@lists.bestpractical.com">rt-users-bounces@lists.bestpractical.com</a><br>
><br>
> 09/08/2011 11:08<br>
><br>
> A<br>
> <a href="mailto:rt-users@lists.bestpractical.com">rt-users@lists.bestpractical.com</a><br>
> cc<br>
> Objet<br>
> Re: [rt-users] adding Ticket links in search result<br>
><br>
><br>
><br>
><br>
><br>
> Hello<br>
><br>
> you can do a lot of things in the advanced tab of the search interface<br>
> such as<br>
><br>
> '<b><a href="/Ticket/Modify.html?id=__id__">__id__</a></b>/TITLE:#',<br>
> '<span class="yoyodine-status-__StatusNoLoc__">__ExtendedStatus__</span>',<br>
> '<span class="yoyodine-severity-__CustomField.{Severity}__">__CustomField.{Severity}__</span>',<br>
> '<span class="yoyodine-priority-__CustomField.{Customer priority}__">__CustomField.{Customer priority}__</span>',<br>
><br>
> I would say, use this when you want to tweek the display.<br>
> Use ColumnMap when you have to calculate values<br>
><br>
> Gerard<br>
><br>
><br>
> On 2011-08-09 10:48, Raphaël MOUNEYRES wrote: <br>
> Hello, <br>
><br>
> i'm trying to build a search wich would have a colum displaying the tickets links exactly the same way as is TicketDisplay page (with 3.8 install) <br>
> I found two things : <br>
> - this code related to the above page is in /opt/rt3/share/html/Elements/ShowLinks <br>
> - in ticket search engine, i can display children/DependsOn links, but the result will only show ticket ids without formatting. <br>
><br>
> Should i create a new ColumnMap (as recently discussed) pasting some code from the ShowLinks File, or any simpler way to modify the existing colums ? <br>
> Could someone help me choose the best way to go ? <br>
><br>
> After a few month dealing with RT, i've been gaining some perl programming experience, thanks guys ! <br>
><br>
> Raphaël MOUNEYRES <br>
><br>
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