<br><font size=2 face="sans-serif">Hi,</font>
<br>
<br><font size=2 face="sans-serif">Ruz : I can see something related to
a $LinkCallback, but the perl code is still too tricky for me. Maybe in
a few month ;)</font>
<br>
<br><font size=2 face="sans-serif">So, I managed to have a new ColumnMap
definition, working, with a great usefull color customization (see attached
image).</font>
<br>
<br><font size=2 face="sans-serif">I had it working adding manually the
'__LinksList__' in the Advanced tab of search page, <b>now i have to figure
out how to add it to the default choice list...</b></font>
<br><font size=2 face="sans-serif">a good training !</font>
<br>
<br><font size=2 face="sans-serif">Here is the revelant code added to /opt/rt3/share/html/Elements/RT__Ticket/ColumnMap
: </font>
<br>
<br><font size=2 face="sans-serif"> LinksList =></font>
<br><font size=2 face="sans-serif"> {</font>
<br><font size=2 face="sans-serif"> title
=> 'Liens', # loc</font>
<br><font size=2 face="sans-serif"> attribute
=> 'Status',</font>
<br><font size=2 face="sans-serif"> value
=> sub {</font>
<br><font size=2 face="sans-serif">
my $Ticket = shift;</font>
<br><font size=2 face="sans-serif">
my $result = "<UL>";</font>
<br><font size=2 face="sans-serif">
my $SearchURL;</font>
<br><font size=2 face="sans-serif">
my $statuscolor;</font>
<br>
<br><font size=2 face="sans-serif">
#tickets avec relation DependsOn</font>
<br><font size=2 face="sans-serif">
my $DepOn = $Ticket->DependsOn;</font>
<br><font size=2 face="sans-serif">
if ($DepOn) {</font>
<br><font size=2 face="sans-serif">
while( my $copain = $DepOn->Next
) {</font>
<br><font size=2 face="sans-serif">
$SearchURL
= RT->Config->Get('WebPath') . '/Ticket/Display.html?id=' . $copain->TargetObj->id;</font>
<br><font size=2 face="sans-serif">
$result .= <UL>;</font>
<br><font size=2 face="sans-serif">
if($copain->TargetObj->Status
=~ /^(?:new|open|stalled)$/ ) {</font>
<br><font size=2 face="sans-serif">
$result .= "<FONT COLOR=\"red\"><LI><a
href=\"$SearchURL\">" . $copain->TargetObj->Subject
. "</a></LI></FONT>";}</font>
<br><font size=2 face="sans-serif">
else
{</font>
<br><font size=2 face="sans-serif">
$result .= "<SPAN CLASS=\"ticket-inactive\"><LI><a
href=\"$SearchURL\">" . $copain->TargetObj->Subject
. "</a></LI></SPAN>";}</font>
<br><font size=2 face="sans-serif">
}</font>
<br><font size=2 face="sans-serif">
}</font>
<br><font size=2 face="sans-serif">
else {</font>
<br><font size=2 face="sans-serif">
$result .= 'Pas de tickets dependants';</font>
<br><font size=2 face="sans-serif">
}</font>
<br>
<br><font size=2 face="sans-serif">
$result .= "</UL>";</font>
<br><font size=2 face="sans-serif">
return \$result;</font>
<br><font size=2 face="sans-serif"> }</font>
<br><font size=2 face="sans-serif">},</font>
<br>
<br><font size=2 face="sans-serif">Result shown as :</font>
<br>
<br><font size=2 face="sans-serif"><br>
Raphaël MOUNEYRES<br>
Ingénieur Moyens Tests<br>
Avenue Paul Gellos 64990 Mouguerre<br>
Phone: +33 (0)5 59 58 41 51</font>
<br>
<br>
<br>
<table width=100%>
<tr valign=top>
<td width=40%><font size=1 face="sans-serif"><b>Ruslan Zakirov <ruz@bestpractical.com></b>
</font>
<br><font size=1 face="sans-serif">Envoyé par : ruslan.zakirov@gmail.com</font>
<p><font size=1 face="sans-serif">10/08/2011 13:06</font>
<td width=59%>
<table width=100%>
<tr valign=top>
<td>
<div align=right><font size=1 face="sans-serif">A</font></div>
<td><font size=1 face="sans-serif">Raphaël MOUNEYRES <raphael.mouneyres@sagemcom.com></font>
<tr valign=top>
<td>
<div align=right><font size=1 face="sans-serif">cc</font></div>
<td><font size=1 face="sans-serif">RT Users Mailing List <rt-users@lists.bestpractical.com></font>
<tr valign=top>
<td>
<div align=right><font size=1 face="sans-serif">Objet</font></div>
<td><font size=1 face="sans-serif">Re: [rt-users] adding Ticket links in
search result</font></table>
<br>
<table>
<tr valign=top>
<td>
<td></table>
<br></table>
<br>
<br>
<br><font size=3><br>
10.08.2011 12:58 пользователь "Raphaël MOUNEYRES"
<</font><a href=mailto:raphael.mouneyres@sagemcom.com><font size=3 color=blue><u>raphael.mouneyres@sagemcom.com</u></font></a><font size=3>>
написал:<br>
><br>
><br>
> Hello, <br>
><br>
> thanks for the hint, but it doesn't work as expected. <br>
> In fact, in the advanced page, the fileds used are : <br>
> '__DependsOn__', <br>
> '__Children__' <br>
> each of them is, by default, creating by itself a List of clickable
ticket IDs, and i'd like to add subject and formatting. <br>
><br>
> Also, in /share/html/Elements/RT__Ticket/ColumnMap, i can see that
the 'ExtendedStatus' is doing some query for dependedon tickets, so i can
try to do something similar, but i can't find the same things for 'Children'
or 'DependsOn' <br>
><br>
> If someone can point me at the sourcecode trigered by the above fields,
i could change it to suit my needs <br>
Code for links in the same file. It's just generated with a loop.</font>
<p><font size=3>> thank you, <br>
><br>
> Raphaël MOUNEYRES<br>
><br>
><br>
><br>
><br>
> Gerard FENELON <</font><a href="mailto:gerard@eve-team.com"><font size=3 color=blue><u>gerard@eve-team.com</u></font></a><font size=3>>
<br>
> Envoyé par : </font><a href="mailto:rt-users-bounces@lists.bestpractical.com"><font size=3 color=blue><u>rt-users-bounces@lists.bestpractical.com</u></font></a><font size=3><br>
><br>
> 09/08/2011 12:17<br>
> A<br>
> RT Users Mailing List <</font><a href="mailto:rt-users@lists.bestpractical.com"><font size=3 color=blue><u>rt-users@lists.bestpractical.com</u></font></a><font size=3>><br>
> cc<br>
> Objet<br>
> Re: [rt-users] adding Ticket links in search result<br>
><br>
><br>
><br>
><br>
><br>
> Hi Raphael<br>
><br>
> keep to the list.<br>
> In particular because I don't have the answer to this further question.<br>
><br>
> I have never tried anything like what you are trying.<br>
> It is possible that for this you might have to use a ColumnMap<br>
><br>
> However concerning "display the Ticket subject next to his number"<br>
> I believe that '__id__ __Subject__ ' should work.<br>
><br>
> Gerard<br>
><br>
><br>
> On 2011-08-09 11:28, Raphaël MOUNEYRES wrote: <br>
><br>
> Hi Gerard, <br>
><br>
> i've tried some but i'm not sure to be able to do conditional formatting
such as : <br>
> % my $inactive = $member->QueueObj->IsInactiveStatus($member->Status);
<br>
> <span class="<% $inactive ? 'ticket-inactive'
: '' %>"> <br>
> <%$member->Id%>: (<%$member->OwnerObj->Name%>)
<%$member->Subject%> [<% loc($member->Status) %>] <br>
> </span> <br>
><br>
> for example, if i do <br>
> ' <b><a href="__WebPath__/Ticket/Display.html?id=__id__">__id__</a></b>/TITLE:#',<br>
> '<span class="ticket-inactive">__Children__</span>'
<br>
> for sure all children tickets are displayed as ticket-inactive, but
not depending on their actual status... <br>
><br>
> Also i'd like to display the Ticket subject next to his number....
<br>
> Well i'm doing more experiments now, but any other hints are welcome.
<br>
><br>
> Raphaël MOUNEYRES<br>
><br>
><br>
> Gerard FENELON <</font><a href="mailto:gerard@eve-team.com"><font size=3 color=blue><u>gerard@eve-team.com</u></font></a><font size=3>>
<br>
> Envoyé par : </font><a href="mailto:rt-users-bounces@lists.bestpractical.com"><font size=3 color=blue><u>rt-users-bounces@lists.bestpractical.com</u></font></a><font size=3><br>
><br>
> 09/08/2011 11:08<br>
><br>
> A<br>
> </font><a href="mailto:rt-users@lists.bestpractical.com"><font size=3 color=blue><u>rt-users@lists.bestpractical.com</u></font></a><font size=3><br>
> cc<br>
> Objet<br>
> Re: [rt-users] adding Ticket links in search result<br>
><br>
><br>
><br>
><br>
><br>
> Hello<br>
><br>
> you can do a lot of things in the advanced tab of the search interface<br>
> such as<br>
><br>
> '<b><a href="/Ticket/Modify.html?id=__id__">__id__</a></b>/TITLE:#',<br>
> '<span class="yoyodine-status-__StatusNoLoc__">__ExtendedStatus__</span>',<br>
> '<span class="yoyodine-severity-__CustomField.{Severity}__">__CustomField.{Severity}__</span>',<br>
> '<span class="yoyodine-priority-__CustomField.{Customer priority}__">__CustomField.{Customer
priority}__</span>',<br>
><br>
> I would say, use this when you want to tweek the display.<br>
> Use ColumnMap when you have to calculate values<br>
><br>
> Gerard<br>
><br>
><br>
> On 2011-08-09 10:48, Raphaël MOUNEYRES wrote: <br>
> Hello, <br>
><br>
> i'm trying to build a search wich would have a colum displaying the
tickets links exactly the same way as is TicketDisplay page (with 3.8 install)
<br>
> I found two things : <br>
> - this code related to the above page is in /opt/rt3/share/html/Elements/ShowLinks
<br>
> - in ticket search engine, i can display children/DependsOn links,
but the result will only show ticket ids without formatting. <br>
><br>
> Should i create a new ColumnMap (as recently discussed) pasting some
code from the ShowLinks File, or any simpler way to modify the existing
colums ? <br>
> Could someone help me choose the best way to go ? <br>
><br>
> After a few month dealing with RT, i've been gaining some perl programming
experience, thanks guys ! <br>
><br>
> Raphaël MOUNEYRES <br>
><br>
> --------<br>
> 2011 Training: </font><a href=http://bestpractical.com/services/training.html><font size=3 color=blue><u>http://bestpractical.com/services/training.html</u></font></a><font size=3>
<br>
><br>
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<p><PRE>#
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pas destins, nous vous signalons qu'il est strictement interdit de les
divulguer, de les reproduire ou d'en utiliser de quelque manire que ce
soit le contenu. Si ce message vous a t transmis par erreur, merci d'en
informer l'expditeur et de supprimer immdiatement de votre systme
informatique ce courriel ainsi que tous les documents qui y sont attachs."
******
" This e-mail and any attached documents may contain confidential or
proprietary information. If you are not the intended recipient, you are
notified that any dissemination, copying of this e-mail and any attachments
thereto or use of their contents by any means whatsoever is strictly
prohibited. If you have received this e-mail in error, please advise the
sender immediately and delete this e-mail and all attached documents
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#
</PRE>