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Hi Everyone<BR>
<BR>
I have managed to sort out the error below (turns out I had to clear all my history and cache on both my browsers and then it was all fine).<BR>
<BR>
<BR>
I have however now noticed that the display of the menu's etc... are all extremely basic (almost as if there is no graphics associated with the RT setup) and all the menus,etc... are displayed as text.<BR>
<BR>
How can I resolve this, as the previous installations I have done have never had this before and displayed proper menu and login screens.<BR>
<BR>
Regards<BR>
Machiel<BR>
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-----Original Message-----<BR>
<B>From</B>: Machiel Richards <<A HREF="mailto:Machiel%20Richards%20%3cmachielr@rdc.co.za%3e">machielr@rdc.co.za</A>><BR>
<B>To</B>: <A HREF="mailto:rt-users@lists.bestpractical.com">rt-users@lists.bestpractical.com</A><BR>
<B>Subject</B>: RT-configuration problem.<BR>
<B>Date</B>: Thu, 11 Aug 2011 11:19:44 +0200<BR>
<BR>
Good day everyone<BR>
<BR>
I am trying to install RT-3.8.7 on a Centos-5.3 machine.<BR>
<BR>
I followed the installations instructions I found on the net and took me 2 days to get all the modules,etc... installed.<BR>
<BR>
The database have also been configured using mysql.<BR>
<BR>
When I try to connect to the login page though, I get the following message:<BR>
<BR>
<B>You're almost there!</B><BR>
<BR>
<B>You appear to have installed RT's web interface correctly but not yet configured your web server to "run" the RT server which powers the web interface. The next step is to edit your web server's configuration file to instruct it to use RT's fastcgi or mod_perl handler.</B><BR>
<BR>
<BR>
I have configured the mod_fastcgi.conf and the perl.conf accordingly to load the relevant modules and from the error_log I can see that the fastcgi is starting and no errors in the logs.<BR>
<BR>
Can anybody perhaps assist me with resolving this issue as I have been trying to find solutions to this since yesterday and no progress as yet.<BR>
<BR>
Please let me know if there is any more information I can provide as I will appreciate any assistance.<BR>
<BR>
Regards<BR>
Machiel
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