<div>Great!!</div>
<div> </div>
<div>Thanks Kevin, that is exactly what I was talking about and exactly what I thought.</div>
<div> </div>
<div>Much appreciated.</div>
<div> </div>
<div>Mike.<br><br></div>
<div class="gmail_quote">On Fri, Aug 12, 2011 at 9:38 AM, Kevin Falcone <span dir="ltr"><<a href="mailto:falcone@bestpractical.com">falcone@bestpractical.com</a>></span> wrote:<br>
<blockquote style="BORDER-LEFT: #ccc 1px solid; MARGIN: 0px 0px 0px 0.8ex; PADDING-LEFT: 1ex" class="gmail_quote">
<div class="im">On Thu, Aug 11, 2011 at 09:50:36PM -0400, Mike Johnson wrote:<br>> I'm just curious if there are plans to create a "right" that can be given out to allow an<br>> individual to change the owner on a ticket that is owned by somebody else?<br>
> I've found some workarounds when googling and searching the listserv... just wondering if it's<br>> got enough exposure that it'll make it on the features list eventually or if there is a good<br>
> reason why it's not there?<br>> One of the supervisors that have a queue in our RT is asking.<br><br></div>Your description isn't clear, but presumably you mean something other<br>than stealing the ticket and then reassigning the owner? It's been<br>
tossed around a few times, but isn't currently a work in progress<br>anywhere.<br><font color="#888888"><br>-kevin<br></font><br>--------<br>RT Training Sessions (<a href="http://bestpractical.com/services/training.html" target="_blank">http://bestpractical.com/services/training.html</a>)<br>
* Chicago, IL, USA — September 26 & 27, 2011<br>* San Francisco, CA, USA — October 18 & 19, 2011<br>* Washington DC, USA — October 31 & November 1, 2011<br>* Melbourne VIC, Australia — November 28 & 29, 2011<br>
* Barcelona, Spain — November 28 & 29, 2011<br></blockquote></div><br><br clear="all"><br>-- <br>Mike Johnson<br>Datatel Programmer/Analyst<br>Northern Ontario School of Medicine<br>955 Oliver Road<br>Thunder Bay, ON P7B 5E1<br>
Phone: (807) 766-7331<br>Email: <a href="mailto:mike.johnson@nosm.ca">mike.johnson@nosm.ca</a><br>