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<p class=MsoNormal>Hi RT gurus,<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>I have a situation where emails from RT are going into SOME ISP
email inboxes but not others. Gmail & Hotmail are OK, however,
Optusnet and others are being filtered out as spam with the following message:<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal><b><span style='font-size:12.0pt;font-family:"Times New Roman","serif";
color:#943634'>Unknown address error ('453', ['#4.1.8 Domain of sender address
<<a href="mailto:root@rt.coloradogroup.com.au"><span style='color:#943634'>root@rt.coloradogroup.com.au</span></a>>
does not exist']) []<o:p></o:p></span></b></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>Is there somewhere where the config allows me to change the
sender address to something like <span style='color:#1F497D'><a
href="mailto:rt@coloradogroup.com.au">rt@coloradogroup.com.au</a>? <o:p></o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal>I have set the following email address into my Queue config for
“Reply Address” and “Comment Address”, but as far as I
can tell it doesn’t seem to control that:<span style='color:#1F497D'><o:p></o:p></span></p>
<p class=MsoListParagraph style='margin-left:72.0pt;text-indent:-18.0pt;
mso-list:l0 level1 lfo1'><![if !supportLists]><span style='font-family:Symbol'><span
style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'>
</span></span></span><![endif]><b>customerservice@dianaferrari.com.au<o:p></o:p></b></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>Once again, any assistance would be greatly appreciated.<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>Many thanks and regards<o:p></o:p></p>
<p class=MsoNormal>Jo<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal><b><span style='font-size:14.0pt;font-family:"Comic Sans MS";
color:#004040'>Jo Keown,</span></b><span style='font-size:13.5pt;font-family:
"Comic Sans MS";color:#004040'> </span><i><span style='font-size:10.0pt;
font-family:"Comic Sans MS";color:#004040'>MBusAdmin(Mgt), MIPA</span></i><span
style='font-size:12.0pt;font-family:"Times New Roman","serif";color:#1F497D'><o:p></o:p></span></p>
<p class=MsoNormal><b><span style='font-size:12.0pt;font-family:"Times New Roman","serif";
color:#400040'>IS Business Analyst</span></b><span style='font-size:12.0pt;
font-family:"Times New Roman","serif";color:#1F497D'><o:p></o:p></span></p>
<p class=MsoNormal><i><span style='font-size:7.5pt;font-family:"Arial","sans-serif";
color:navy'>Colorado Group Ltd <br>
100 Melbourne Street<br>
South Brisbane QLD 4101</span></i><span style='font-size:12.0pt;
font-family:"Times New Roman","serif";color:#1F497D'><o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:7.5pt;font-family:"Times New Roman","serif";
color:#1F497D'>Ph: +61 7 3877 3399<br>
Mobile: 0402 697 351</span><span style='font-size:12.0pt;
font-family:"Times New Roman","serif";color:#1F497D'><o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:7.5pt;font-family:"Arial","sans-serif";
color:navy'>Email: </span><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:navy'><a href="mailto:joanne.keown@coloradogroup.com.au"
title="mailto:tania.matheson@coloradogroup.com.au"><span style='font-size:7.5pt;
color:blue'>joanne.keown@coloradogroup.com.au</span></a><o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:5.0pt;color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><a href="http://www.dianaferrari.com.au/"><span
style='color:#1F497D;text-decoration:none'><img border=0 width=94 height=28
id="Picture_x0020_1" src="cid:image001.png@01CC58CB.B62168F0"
alt="cid:image010.png@01CB714C.CF2A2510"></span></a><a
href="http://www.williamstheshoemen.com.au/"><span style='color:#1F497D;
text-decoration:none'><img border=0 width=93 height=32 id="Picture_x0020_2"
src="cid:image002.png@01CC58CB.B62168F0"
alt="cid:image011.png@01CB714C.CF2A2510"></span></a><a
href="http://www.colorado.com.au/"><span style='color:#1F497D;text-decoration:
none'><img border=0 width=117 height=27 id="Picture_x0020_3"
src="cid:image003.png@01CC58CB.B62168F0"
alt="cid:image012.png@01CB714C.CF2A2510"></span></a><a
href="http://www.jag.com.au/"><span style='color:#1F497D;text-decoration:none'><img
border=0 width=42 height=27 id="Picture_x0020_4"
src="cid:image004.png@01CC58CB.B62168F0"
alt="cid:image013.png@01CB714C.CF2A2510"></span></a><a
href="http://www.mathers.com.au/"><span style='color:#1F497D;text-decoration:
none'><img border=0 width=86 height=31 id="Picture_x0020_5"
src="cid:image005.png@01CC58CB.B62168F0"
alt="cid:image014.png@01CB714C.CF2A2510"></span></a><o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><a
href="http://www.fusioncard.com.au/"><b><span style='font-size:10.0pt;
font-family:"Arial","sans-serif";color:maroon;text-decoration:none'><img
border=0 width=68 height=45 id="Picture_x0020_6"
src="cid:image006.jpg@01CC58CB.B62168F0" alt="fusion front"></span></b></a><b><span
lang=EN-US style='font-size:10.0pt;font-family:"Arial","sans-serif";color:maroon'> Sign
up to <a href="http://www.fusioncard.com.au/"><span style='color:blue'>FUSION</span></a>
now for <i>special</i> member offers at 5 of Australia's leading fashion
brands.<o:p></o:p></span></b></p>
<p class=MsoNormal><o:p> </o:p></p>
</div>
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