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<p class="MsoNormal"><span style="color:#1F497D">I did have a similar line. Commented it out but nothing has changed.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">My httpd.conf in case it’s helpful…<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><VirtualHost *:80><o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"> ServerAdmin webmaster@bcssi.com<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"># DocumentRoot /var/www/rt/share/html<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"> DocumentRoot /var/www<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"> AddDefaultCharset UTF-8<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"> RewriteEngine On<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"> RewriteRule ^/$ /rt/ [R]<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"> PerlRequire "/var/www/rt/bin/webmux.pl"<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"> ScriptAlias /rt/ /var/www/rt/share/html/<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"># <Location /NoAuth/images><o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"># SetHandler default<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"># </Location><o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"> <Location /rt><o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"> SetHandler perl-script<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"> PerlResponseHandler RT::Mason<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"> </Location><o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"> ErrorLog /var/log/apache2/error.log<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"> # Possible values include: debug, info, notice, warn, error, crit,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"> # alert, emerg.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"> LogLevel warn<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"> CustomLog /var/log/apache2/access.log combined<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"></VirtualHost><o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif";color:windowtext">From:</span></b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif";color:windowtext"> Curtis Bruneau [mailto:curtisb@vianet.ca]
<br>
<b>Sent:</b> Monday, August 22, 2011 4:59 PM<br>
<b>Subject:</b> Re: [rt-users] Page Formatting (Only Text) After Perl Update<o:p></o:p></span></p>
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<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">I've encourtered this issue when you try to alias the noauth directories to bypass the mason.handler in the Apache config. If you have an Apache config line similar to below try to comment it out.<br>
<br>
Alias /NoAuth /opt/rt3/share/html/NoAuth<br>
<br>
Basically in the above situation the css isn't processed properly. It could be something else though.<br>
<br>
Curtis<br>
<br>
On 11-08-22 04:44 PM, Lake, Seth M wrote: <o:p></o:p></p>
<p class="MsoNormal">So, I stupidly updated my debian RT box today and one of the things patched was Perl (5.10.1 -> 5.12.4). Since I used CPAN originally for installing Perl modules when I setup the server it broke pretty much everything about RT. After
much flipping back and forth between logs and apt-get install I resolved all of the load errors and the Apache server came up. But I still seem to be missing something.<o:p></o:p></p>
<p class="MsoNormal"> <o:p></o:p></p>
<p class="MsoNormal">All pages will display with no formatting at all. The only graphic that shows is the >>|<< Best Practical logo, everything else is completely text without the usual formatting. There is lists and tables, but no font changes are graphics
at all (100% blue links on a while background).<o:p></o:p></p>
<p class="MsoNormal"> <o:p></o:p></p>
<p class="MsoNormal">I assume there is some Perl module I’m missing. As I said, there’s no errors so it’s a “soft” failure. The site functionality seems unaffected, just a bit harder to get around now.<o:p></o:p></p>
<p class="MsoNormal"> <o:p></o:p></p>
<p class="MsoNormal">Any help greatly appreciated.<o:p></o:p></p>
<pre><o:p> </o:p></pre>
<pre><o:p> </o:p></pre>
<pre>--------<o:p></o:p></pre>
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<pre>* Chicago, IL, USA — September 26 & 27, 2011<o:p></o:p></pre>
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<pre>* Melbourne VIC, Australia — November 28 & 29, 2011<o:p></o:p></pre>
<pre>* Barcelona, Spain — November 28 & 29, 2011<o:p></o:p></pre>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Times New Roman","serif""><o:p> </o:p></span></p>
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