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</o:shapelayout></xml><![endif]--></head><body lang=PT-BR link=blue vlink=purple><div class=WordSection1><p class=MsoNormal>Hello,<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><span lang=EN-US>I installed External Auth, Works ok, but I have a problem with my users. There’s +5.000 users in LDAP that I need allow use of RT, but now I realized that RT does not allow create users with numbers in field “Name”. So, all my users have numbers in “uid” attribute in LDAP. I don’t have a field with “Jdoe” as uid , but uid=00112245, and cn= “John Doe”, mail=johndow@example.com .<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US><o:p> </o:p></span></p><p class=MsoNormal><span lang=EN-US>##RELEVANT PARTS OF MY CONFIG###<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US><o:p> </o:p></span></p><p class=MsoNormal><span lang=EN-US>Set($AutoCreateNonExternalUsers, 1);<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US>Set($AutoCreate, {Privileged => 1});<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US><o:p> </o:p></span></p><p class=MsoNormal><span lang=EN-US>####MAP TO ATTRIBUTES#####<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US> 'attr_match_list' => [ 'Name', 'EmailAddress', 'RealName'],<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US> # The mapping of RT attributes on to LDAP attributes<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US> 'attr_map' => { 'Name' => 'uid', 'EmailAddress' => 'mail', 'RealName' => 'cn', 'ExternalAuthId' => 'uid' }<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US><o:p> </o:p></span></p><p class=MsoNormal><span lang=EN-US>In the extension ExternalAuth I changed all the strings “Name” for “NickName” and seems work, but I still cant’t create users.<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US><o:p> </o:p></span></p><p class=MsoNormal><span lang=EN-US>I thought a solution creating a local/lib overlay for create a user with NickName to use as uid number, and keep RealName for cn, and EmailAdddress for mail.<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US><o:p> </o:p></span></p><p class=MsoNormal><span lang=EN-US>What function in lib is used to create the users? Can you give me some tips?<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US><o:p> </o:p></span></p><p class=MsoNormal><span lang=EN-US>Thanks for your help,<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US><o:p> </o:p></span></p><p class=MsoNormal><span lang=EN-US><o:p> </o:p></span></p><p class=MsoNormal><span lang=EN-US><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:12.0pt;font-family:"Verdana","sans-serif";mso-fareast-language:PT-BR'>Luciano Silva<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:12.0pt;font-family:"Verdana","sans-serif";mso-fareast-language:PT-BR'><a href="mailto:Luciano@cpd.ufrgs.br">Luciano@cpd.ufrgs.br</a> <o:p></o:p></span></p></div></body></html>