Hi Roy, <div>I am using getmail to get email.</div><div>Here is the configuration of getmail (i am using CentOs): </div><div><br></div><div>==================================================================</div><div><div>
[retriever]</div><div>type = SimplePOP3SSLRetriever</div><div>server = <a href="http://pop.gmail.com">pop.gmail.com</a></div><div>username = <a href="mailto:xxx@gmail.com">xxx@gmail.com</a></div><div>password = xxx</div><div>
<br></div><div>[destination]</div><div>type = MDA_external</div><div>path = /opt/rt4/bin/rt-mailgate</div><div>user = samuel</div><div>group = samuel</div><div>arguments = ("--url", "<a href="http://localhost/rt4/">http://localhost/rt4/</a>", "--queue", "General", "--action", "correspond",)</div>
<div><br></div><div>[options]</div><div>read_all = false</div><div>delete_after = 8</div><div>verbose = 2</div><div>====================================================================</div><div><br></div><div>I save that config file in /home/samuel/.getmail/getmail.rtgmail</div>
<div>Then i setup cron job to get mail every 15 minutes : getmail -r /home/samuel/.getmail/getmail.rtgmail</div><div>If i want to add one or more email address to this config to create ticket by mail, how steps should be taken ??</div>
<div><br></div><div>Best Regards,</div><div>Samuel</div><div><br></div><br><div class="gmail_quote">On Thu, Sep 8, 2011 at 8:16 PM, Raed El-Hames <span dir="ltr"><<a href="mailto:Raed.El-Hames@daisygroupplc.com">Raed.El-Hames@daisygroupplc.com</a>></span> wrote:<br>
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<p class="MsoNormal"><span style="color:#1F497D">How did you set up your RT mail, exim , fetchmail ??
<u></u><u></u></span></p>
<p class="MsoNormal"><span style="color:#1F497D">Have a look at
<a href="http://requesttracker.wikia.com/wiki/ItsFinallyInstalledNowWhat" target="_blank">http://requesttracker.wikia.com/wiki/ItsFinallyInstalledNowWhat</a> for more information.<u></u><u></u></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><u></u> <u></u></span></p>
<p class="MsoNormal"><span style="color:#1F497D">Regards;<u></u><u></u></span></p>
<p class="MsoNormal"><span style="color:#1F497D">Roy<u></u><u></u></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><u></u> <u></u></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><u></u> <u></u></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><u></u> <u></u></span></p>
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<p class="MsoNormal"><b><span lang="EN-US" style="font-size:10.0pt">From:</span></b><span lang="EN-US" style="font-size:10.0pt"> <a href="mailto:rt-users-bounces@lists.bestpractical.com" target="_blank">rt-users-bounces@lists.bestpractical.com</a> [mailto:<a href="mailto:rt-users-bounces@lists.bestpractical.com" target="_blank">rt-users-bounces@lists.bestpractical.com</a>]
<b>On Behalf Of </b>Samuel Ferdian<br>
<b>Sent:</b> 08 September 2011 12:39<br>
<b>To:</b> <a href="mailto:rt-users@lists.bestpractical.com" target="_blank">rt-users@lists.bestpractical.com</a><br>
<b>Subject:</b> [rt-users] How to setting multiple email addresses on Request Tracker<u></u><u></u></span></p>
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<p class="MsoNormal"><u></u> <u></u></p>
<p class="MsoNormal">Hi there, <u></u><u></u></p>
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<p class="MsoNormal">Introduce i am a newbie on RT, i want to ask if i want to set up multiple email on RT instance.<u></u><u></u></p>
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<p class="MsoNormal">I was installed one RT instance on a server, then i want to set up multiple email address to create ticket by email.<u></u><u></u></p>
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<p class="MsoNormal">e.g: <u></u><u></u></p>
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<p class="MsoNormal">1. <a href="mailto:email1@gmail.com" target="_blank">email1@gmail.com</a>, <u></u><u></u></p>
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<p class="MsoNormal">2. <a href="mailto:email2@gmail.com" target="_blank">email2@gmail.com</a>,<u></u><u></u></p>
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<p class="MsoNormal">3. <a href="mailto:email3@gmail.com" target="_blank">email3@gmail.com</a><u></u><u></u></p>
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<p class="MsoNormal"><u></u> <u></u></p>
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<p class="MsoNormal">So each of email can be set to one queue that i have.<u></u><u></u></p>
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<p class="MsoNormal"><u></u> <u></u></p>
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<p class="MsoNormal">How steps steps should be taken to this all happen on my server ?<u></u><u></u></p>
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<p class="MsoNormal"><u></u> <u></u></p>
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<p class="MsoNormal">Thank You.<u></u><u></u></p>
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</blockquote></div><br><br clear="all"><div><br></div>-- <br>Regards,<br>samuelferdian<br><a href="http://www.samuelferdian.co.cc/">http://www.samuelferdian.co.cc/</a><br>
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