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<DIV><SPAN class=839583513-09092011><FONT size=2 face=Arial>Can someone help
clarify using custom fields? I'm playing around with RT and don't get what
attaching custom fields to anything other than a Ticket gets you. I've created a
few custom queues and have created custom fields to appear in their tickets, but
I always create a custom field that relates to a Ticket & then select which
queues it should apply to.</FONT></SPAN></DIV>
<DIV><SPAN class=839583513-09092011><FONT size=2
face=Arial></FONT></SPAN> </DIV>
<DIV><SPAN class=839583513-09092011><FONT size=2 face=Arial>What am I
missing?</FONT></SPAN></DIV>
<DIV><SPAN class=839583513-09092011><FONT size=2
face=Arial></FONT></SPAN> </DIV>
<DIV><SPAN class=839583513-09092011><FONT size=2 face=Arial>Steve
Cena</FONT></SPAN></DIV></BODY></HTML>