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</o:shapelayout></xml><![endif]--></head><body lang=EN-US link=blue vlink=purple><div class=WordSection1><p class=MsoNormal><span style='color:#1F497D'>Hi There,<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='color:#1F497D'>Two days ago I was working within RT as I do on a daily basis and I noticed that the ‘Owners’ had disappeared.<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='color:#1F497D'>My attempt at fixing this, I rebooted the Server where RT is hosted. <o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='color:#1F497D'>The next time I logged on, I got a blank white screen and so does any other user logging in.<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='color:#1F497D'>Could you please provide me with a solution to this problem?<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='color:#1F497D'>Much appreciated,<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 style='border-collapse:collapse'><tr><td width=253 colspan=3 valign=top style='width:190.05pt;border:none;border-bottom:solid #0070C0 2.25pt;padding:0in 0in 0in 0in'><p class=MsoNormal style='line-height:115%'><span style='font-size:18.0pt;line-height:115%;font-family:"Rage Italic";color:#1F497D'>Warren du Toit</span><span style='font-size:18.0pt;line-height:115%;font-family:"Rage Italic";color:#1F497D'><o:p></o:p></span></p><p class=MsoNormal style='line-height:115%'><i><span style='font-size:10.0pt;line-height:115%;font-family:"Arial","sans-serif";color:#1F497D'>IT Support Engineer<o:p></o:p></span></i></p><p class=MsoNormal style='line-height:115%'><span style='font-size:10.0pt;line-height:115%;font-family:"Arial","sans-serif";color:#1F497D'>GREY HIGH SCHOOL<o:p></o:p></span></p><p class=MsoNormal style='line-height:115%'><span style='font-size:10.0pt;line-height:115%;font-family:"Arial","sans-serif";color:#1F497D'>Port Elizabeth<o:p></o:p></span></p></td><td width=144 colspan=2 style='width:107.65pt;border:none;border-bottom:solid #0070C0 2.25pt;padding:0in 0in 0in 0in'><p class=MsoNormal align=right style='text-align:right;line-height:115%'><span style='font-family:"Arial","sans-serif";color:#1F497D'><img width=53 height=82 id="Picture_x0020_1" src="cid:image001.jpg@01CC71FD.76415740" alt="Description: cid:001601c9e455$6a7ade00$cb64a8c0@Nicole"><o:p></o:p></span></p></td></tr><tr style='height:7.6pt'><td width=83 valign=top style='width:62.25pt;padding:5.4pt 0in 0in 0in;height:7.6pt'><p class=MsoNormal style='line-height:115%'><span style='font-size:7.5pt;line-height:115%;font-family:"Arial","sans-serif";color:#1F497D'>Tel: <o:p></o:p></span></p></td><td width=113 valign=top style='width:85.05pt;padding:5.4pt 0in 0in 0in;height:7.6pt'><p class=MsoNormal style='line-height:115%'><span style='font-size:7.5pt;line-height:115%;font-family:"Arial","sans-serif";color:#1F497D'>+27 (0) 41 374 3300<o:p></o:p></span></p></td><td width=92 colspan=2 rowspan=5 valign=top style='width:69.0pt;padding:0in 0in 0in 0in;height:7.6pt'><p class=MsoNormal align=right style='text-align:right;line-height:115%'><span style='font-size:7.5pt;line-height:115%;font-family:"Arial","sans-serif";color:#1F497D'>College Drive</span><span style='font-size:7.5pt;line-height:115%;font-family:"Arial","sans-serif";color:#1F497D'><o:p></o:p></span></p><p class=MsoNormal align=right style='text-align:right;line-height:115%'><span style='font-size:7.5pt;line-height:115%;font-family:"Arial","sans-serif";color:#1F497D'>Mill Park<o:p></o:p></span></p><p class=MsoNormal align=right style='text-align:right;line-height:115%'><span style='font-size:7.5pt;line-height:115%;font-family:"Arial","sans-serif";color:#1F497D'>Port Elizabeth<o:p></o:p></span></p><p class=MsoNormal align=right style='text-align:right;line-height:115%'><span style='font-size:7.5pt;line-height:115%;font-family:"Arial","sans-serif";color:#1F497D'>South Africa<o:p></o:p></span></p><p class=MsoNormal align=right style='text-align:right;line-height:115%'><span style='font-size:7.5pt;line-height:115%;font-family:"Arial","sans-serif";color:#1F497D'>6001<o:p></o:p></span></p></td><td width=109 rowspan=5 valign=top style='width:81.4pt;padding:5.4pt 5.4pt 0in 5.4pt;height:7.6pt'><p class=MsoNormal align=right style='text-align:right;line-height:115%'><span style='font-size:7.5pt;line-height:115%;font-family:"Arial","sans-serif";color:#1F497D'>Private Bag X0002</span><span style='font-size:7.5pt;line-height:115%;font-family:"Arial","sans-serif";color:#1F497D'><o:p></o:p></span></p><p class=MsoNormal align=right style='text-align:right;line-height:115%'><span style='font-size:7.5pt;line-height:115%;font-family:"Arial","sans-serif";color:#1F497D'>GREENACRES<o:p></o:p></span></p><p class=MsoNormal align=right style='text-align:right;line-height:115%'><span style='font-size:7.5pt;line-height:115%;font-family:"Arial","sans-serif";color:#1F497D'>6057<o:p></o:p></span></p></td></tr><tr><td width=83 valign=top style='width:62.25pt;padding:0in 0in 0in 0in'><p class=MsoNormal style='line-height:115%'><span style='font-size:7.5pt;line-height:115%;font-family:"Arial","sans-serif";color:#1F497D'>Direct Tel:<o:p></o:p></span></p></td><td width=113 valign=top style='width:85.05pt;padding:0in 0in 0in 0in'><p class=MsoNormal style='line-height:115%'><span style='font-size:7.5pt;line-height:115%;font-family:"Arial","sans-serif";color:#1F497D'>+27 (0) 41 392 7634<o:p></o:p></span></p></td></tr><tr><td width=83 valign=top style='width:62.25pt;padding:0in 0in 0in 0in'><p class=MsoNormal style='line-height:115%'><span style='font-size:7.5pt;line-height:115%;font-family:"Arial","sans-serif";color:#1F497D'>Fax:<o:p></o:p></span></p></td><td width=113 valign=top style='width:85.05pt;padding:0in 0in 0in 0in'><p class=MsoNormal style='line-height:115%'><span style='font-size:7.5pt;line-height:115%;font-family:"Arial","sans-serif";color:#1F497D'>+27 (0) 41 373 1096<o:p></o:p></span></p></td></tr><tr><td width=83 valign=top style='width:62.25pt;padding:0in 0in 0in 0in'></td><td width=113 valign=top style='width:85.05pt;padding:0in 0in 0in 0in'></td></tr><tr><td width=196 colspan=2 valign=top style='width:147.3pt;padding:0in 0in 0in 0in'><p class=MsoNormal style='line-height:115%'><span style='color:#1F497D'><a href="mailto:wdutoit@greyhighschool.com"><span style='font-size:7.5pt;line-height:115%;font-family:"Arial","sans-serif";color:#1F497D'>wdutoit@greyhighschool.com</span></a><u><br></u><a href="http://www.greyhighschool.com/"><span style='font-size:7.5pt;line-height:115%;font-family:"Arial","sans-serif";color:#1F497D'>www.greyhighschool.com</span></a></span><u><span style='font-size:12.0pt;line-height:115%;color:#1F497D'><o:p></o:p></span></u></p></td></tr><tr height=0><td width=83 style='border:none'></td><td width=113 style='border:none'></td><td width=57 style='border:none'></td><td width=35 style='border:none'></td><td width=109 style='border:none'></td></tr></table><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><o:p> </o:p></p></div>
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