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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">Oh, that’s awesome! Thank you!<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Verdana","sans-serif";color:#1F497D">Laura C. Henry, MLS<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Verdana","sans-serif";color:#1F497D">Assistant Systems Librarian<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Verdana","sans-serif";color:#1F497D">Beaufort County Library<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Verdana","sans-serif";color:#1F497D">311 Scott Street, Beaufort, SC 29902<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Verdana","sans-serif";color:#1F497D">Phone 843.255.6444 lhenry@bcgov.net<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Verdana","sans-serif";color:#1F497D">www.beaufortcountylibrary.org<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Verdana","sans-serif";color:#1F497D">For Learning
</span><span style="font-size:10.0pt;font-family:"Arial","sans-serif";color:#1F497D">♦</span><span style="font-size:10.0pt;font-family:"Verdana","sans-serif";color:#1F497D"> For Leisure
</span><span style="font-size:10.0pt;font-family:"Arial","sans-serif";color:#1F497D">♦</span><span style="font-size:10.0pt;font-family:"Verdana","sans-serif";color:#1F497D"> For Life</span><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p></o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif";color:windowtext">From:</span></b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif";color:windowtext"> Roedel, Mark [mailto:MarkRoedel@letu.edu]
<br>
<b>Sent:</b> Wednesday, September 14, 2011 12:59 PM<br>
<b>To:</b> Henry, Laura; rt-users@lists.bestpractical.com<br>
<b>Subject:</b> RE: Show tickets less than a week old<o:p></o:p></span></p>
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<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif";color:windowtext">Yep – this is one of my favorite things to show off about RT.
</span><span style="font-size:10.0pt;font-family:Wingdings;color:windowtext">J</span><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif";color:windowtext"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif";color:windowtext"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif";color:windowtext">Try doing a search for tickets created after ‘7 days ago’.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif";color:windowtext"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif";color:windowtext"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif";color:windowtext"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif";color:windowtext">From:</span></b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif";color:windowtext"> rt-users-bounces@lists.bestpractical.com [mailto:rt-users-bounces@lists.bestpractical.com]
<b>On Behalf Of </b>Henry, Laura<br>
<b>Sent:</b> Wednesday, September 14, 2011 11:37 AM<br>
<b>To:</b> rt-users@lists.bestpractical.com<br>
<b>Subject:</b> [rt-users] Show tickets less than a week old<o:p></o:p></span></p>
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<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">I’d like to configure RT at a Glance to show newest tickets (say, created in the last week), regardless of owner or status. I found a way to search for “new”
tickets, and for tickets created on/before/after a particular date, but is there a way to show – or make a saved search for – tickets created “one week ago from today” whatever “today” may be, rather than “created after September 7”?
</span><o:p></o:p></p>
<p class="MsoNormal"><span style="color:windowtext"><o:p> </o:p></span></p>
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