<span class="Apple-style-span" style="color: rgb(68, 68, 68); font-family: arial, sans-serif; font-size: 13px; background-color: rgb(255, 255, 255); "><div>Entering /opt/rt4 made it pass the installation:</div><div><br></div>
<div><blockquote class="gmail_quote" style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0.8ex; border-left-width: 1px; border-left-color: rgb(204, 204, 204); border-left-style: solid; padding-left: 1ex; ">
<font face="'courier new', monospace"># cpan -i RT::Extension::ResetPassword<br></font></blockquote><blockquote class="gmail_quote" style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0.8ex; border-left-width: 1px; border-left-color: rgb(204, 204, 204); border-left-style: solid; padding-left: 1ex; ">
 </blockquote><blockquote class="gmail_quote" style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0.8ex; border-left-width: 1px; border-left-color: rgb(204, 204, 204); border-left-style: solid; padding-left: 1ex; ">
<font face="'courier new', monospace">CPAN: Storable loaded ok (v2.30)<br>Reading '/root/.cpan/Metadata'<br>  Database was generated on Wed, 14 Sep 2011 10:27:35 GMT<br>Running install for module 'RT::Extension::ResetPassword'<br>
Running make for F/FA/FALCONE/RT-Extension-ResetPassword-0.03.tar.gz<br>CPAN: Digest::SHA loaded ok (v5.62)<br>CPAN: Compress::Zlib loaded ok (v2.037)<br>Checksum for /root/.cpan/sources/authors/id/F/FA/FALCONE/RT-Extension-ResetPassword-0.03.tar.gz ok<br>
CPAN: Archive::Tar loaded ok (v1.76)<br>RT-Extension-ResetPassword-0.03/<br>RT-Extension-ResetPassword-0.03/html/<br>RT-Extension-ResetPassword-0.03/html/Callbacks/<br>RT-Extension-ResetPassword-0.03/html/Callbacks/RT-Extension-ResetPassword/<br>
RT-Extension-ResetPassword-0.03/html/Callbacks/RT-Extension-ResetPassword/Elements/<br>RT-Extension-ResetPassword-0.03/html/Callbacks/RT-Extension-ResetPassword/Elements/Login/<br>RT-Extension-ResetPassword-0.03/html/Callbacks/RT-Extension-ResetPassword/Elements/Login/Default<br>
RT-Extension-ResetPassword-0.03/html/NoAuth/<br>RT-Extension-ResetPassword-0.03/html/NoAuth/ResetPassword/<br>RT-Extension-ResetPassword-0.03/html/NoAuth/ResetPassword/Request.html<br>RT-Extension-ResetPassword-0.03/html/NoAuth/ResetPassword/Reset/<br>
RT-Extension-ResetPassword-0.03/html/NoAuth/ResetPassword/Reset/dhandler<br>RT-Extension-ResetPassword-0.03/inc/<br>RT-Extension-ResetPassword-0.03/inc/Module/<br>RT-Extension-ResetPassword-0.03/inc/Module/Install/<br>RT-Extension-ResetPassword-0.03/inc/Module/Install/Base.pm<br>
RT-Extension-ResetPassword-0.03/inc/Module/Install/Can.pm<br>RT-Extension-ResetPassword-0.03/inc/Module/Install/Fetch.pm<br>RT-Extension-ResetPassword-0.03/inc/Module/Install/Makefile.pm<br>RT-Extension-ResetPassword-0.03/inc/Module/Install/Metadata.pm<br>
RT-Extension-ResetPassword-0.03/inc/Module/Install/RTx.pm<br>RT-Extension-ResetPassword-0.03/inc/Module/Install/Win32.pm<br>RT-Extension-ResetPassword-0.03/inc/Module/Install/WriteAll.pm<br>RT-Extension-ResetPassword-0.03/inc/Module/Install.pm<br>
RT-Extension-ResetPassword-0.03/lib/<br>RT-Extension-ResetPassword-0.03/lib/RT/<br>RT-Extension-ResetPassword-0.03/lib/RT/Extension/<br>RT-Extension-ResetPassword-0.03/lib/RT/Extension/ResetPassword.pm<br>RT-Extension-ResetPassword-0.03/Makefile.PL<br>
RT-Extension-ResetPassword-0.03/MANIFEST<br>RT-Extension-ResetPassword-0.03/META.yml<br>RT-Extension-ResetPassword-0.03/README<br>CPAN: File::Temp loaded ok (v0.22)<br>CPAN: Parse::CPAN::Meta loaded ok (v1.4401)<br>CPAN: CPAN::Meta loaded ok (v2.112150)<br>
CPAN: Module::CoreList loaded ok (v2.55)<div class="im" style="color: rgb(51, 51, 51); "><br>  CPAN.pm: Building F/FA/FALCONE/RT-Extension-ResetPassword-0.03.tar.gz<br>Cannot determine perl version info from lib/RT/Extension/ResetPassword.pm<br>
Cannot determine author info from lib/RT/Extension/ResetPassword.pm<br>Cannot determine license info from lib/RT/Extension/ResetPassword.pm<br>Cannot find the location of RT.pm that defines $RT::LocalPath in: inc /etc/perl /usr/local/lib/perl/5.10.1 /usr/local/share/perl/5.10.1 /usr/lib/perl5 /usr/share/perl5 /usr/lib/perl/5.10 /usr/share/perl/5.10 /usr/local/lib/site_perl . /opt/rt3/lib /opt/lib/rt3 /opt/lib /usr/local/rt3/lib /usr/local/lib/rt3 /usr/local/lib /home/rt3/lib /home/lib/rt3 /home/lib /usr/rt3/lib /usr/lib/rt3 /usr/lib /sw/rt3/lib /sw/lib/rt3 /sw/lib<br>
</div></font></blockquote><blockquote class="gmail_quote" style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0.8ex; border-left-width: 1px; border-left-color: rgb(204, 204, 204); border-left-style: solid; padding-left: 1ex; ">
 </blockquote><blockquote class="gmail_quote" style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0.8ex; border-left-width: 1px; border-left-color: rgb(204, 204, 204); border-left-style: solid; padding-left: 1ex; ">
<font face="'courier new', monospace"><b>Path to your RT.pm:  /opt/rt4<br></b></font></blockquote><blockquote class="gmail_quote" style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0.8ex; border-left-width: 1px; border-left-color: rgb(204, 204, 204); border-left-style: solid; padding-left: 1ex; ">
 </blockquote><blockquote class="gmail_quote" style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0.8ex; border-left-width: 1px; border-left-color: rgb(204, 204, 204); border-left-style: solid; padding-left: 1ex; ">
<font face="'courier new', monospace">Using RT configuration from /opt/rt4/lib/RT.pm:<br>./html<span style="white-space: pre-wrap; ">     </span>=> /opt/rt4/local/plugins/RT-Extension-ResetPassword/html<br>./lib<span style="white-space: pre-wrap; ">  </span>=> /opt/rt4/local/plugins/RT-Extension-ResetPassword/lib<br>
Checking if your kit is complete...<br>Looks good<br>Writing Makefile for RT::Extension::ResetPassword<br>Writing MYMETA.yml and MYMETA.json<br>cp lib/RT/Extension/ResetPassword.pm blib/lib/RT/Extension/ResetPassword.pm<div class="im" style="color: rgb(51, 51, 51); ">
<br>  FALCONE/RT-Extension-ResetPassword-0.03.tar.gz<br></div>  /usr/bin/make -- OK<br>CPAN: YAML loaded ok (v0.73)<br>Running make test<br>No tests defined for RT::Extension::ResetPassword extension.<div class="im" style="color: rgb(51, 51, 51); ">
<br>  FALCONE/RT-Extension-ResetPassword-0.03.tar.gz<br></div>  /usr/bin/make test -- OK<br>Running make install<br>Prepending /root/.cpan/build/RT-Extension-ResetPassword-0.03-yliH6I/blib/arch /root/.cpan/build/RT-Extension-ResetPassword-0.03-yliH6I/blib/lib to PERL5LIB for 'install'<br>
Installing /opt/rt4/local/plugins/RT-Extension-ResetPassword/lib/RT/Extension/ResetPassword.pm<br>Appending installation info to /opt/rt4/local/plugins/RT-Extension-ResetPassword/lib/perllocal.pod<br>Installing /opt/rt4/local/plugins/RT-Extension-ResetPassword/html/Callbacks/RT-Extension-ResetPassword/Elements/Login/Default<br>
Installing /opt/rt4/local/plugins/RT-Extension-ResetPassword/html/NoAuth/ResetPassword/Request.html<br>Installing /opt/rt4/local/plugins/RT-Extension-ResetPassword/html/NoAuth/ResetPassword/Reset/dhandler<div class="im" style="color: rgb(51, 51, 51); ">
<br>  FALCONE/RT-Extension-ResetPassword-0.03.tar.gz<br></div>  /usr/bin/make install  -- OK</font></blockquote></div><div><br></div><div>After this I've enabled the plugin:</div><div><br></div><div><blockquote class="gmail_quote" style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0.8ex; border-left-width: 1px; border-left-color: rgb(204, 204, 204); border-left-style: solid; padding-left: 1ex; ">
<font face="'courier new', monospace">Set(@Plugins, (qw(RT::Extension::SLA RT::Extension::HistoryFilter RT::Extension::ResetPassword)));</font></blockquote></div><div><br></div><div>Restarted the service and did some testing.</div>
<div><br></div><div>The plugin seems to work just fine under RT4 (I'm running 4.0.2 in our testing environment).</div><div>The only problem I noticed was when you have multiple e-mail addressees with a user (comma separated). It then expects the entire string to be entered as an e-mail address (obviously nobody will be able to do this lol). This is something we only have for our testing environment, in the real environment we won't be having multiple e-mail addresses with a user.</div>
<div><br></div><div>Overall, I'm happy ^_^ It works with the installation instruction :)</div><div><br></div><div>Thanks for the tip. I've attached a few screenshots to show the works*.</div><div><br></div></span><span class="Apple-style-span" style="color: rgb(68, 68, 68); font-family: arial, sans-serif; font-size: 13px; background-color: rgb(255, 255, 255); ">*Initially I did attatch screenshots, but the mail got blocked by the mailing lists (size issue). So this mail doesn't contain those images, you'll have to believe that it worked for me ^_~</span><span class="Apple-style-span" style="color: rgb(68, 68, 68); font-family: arial, sans-serif; font-size: 13px; background-color: rgb(255, 255, 255); "><br clear="all">
Best regards,<br><br>Bart</span><br>