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I have been trolling through the mailing lists for information.<br>
<br>
I have 20 "Custom Fields".<br>
The "Custom Fields" are one column in the "Display" page for a
ticket and they show up fine for there.<br>
Though later on it would be nice to add some separators between
fields and some text here.<br>
<br>
More importantly:<br>
<br>
I would like to modify the layout when we edit the "Custom Fields"
after a ticket has been created.<br>
<br>
RT orders ticket specifics like "Subject", "Status", "Queue" into
one column, fine.<br>
RT then orders the "Custom Fields" into two columns and it is a bit
of a dogs breakfast.<br>
<br>
I would like to have some separators and maybe some text between
them. ie. Design, Implementation<br>
I would also like to set the size of the Text box created.<br>
<br>
I know I can order them using the UI and that is helpful, but what
is the best way to go about <br>
changing the formatting of the Edit page? Best Practice?<br>
<br>
Pointers appreciated.<br>
<br>
Michael<br>
<br>
<br>
<br>
<br>
<br>
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<strong>Michael Morel</strong><br>
Systems Administrator<br>
Ph 403-247-7300<br>
Fx 403-247-6501<br>
<a href="mailto:Michael.Morel@totem.ca">Michael.Morel@totem.ca</a><br>
<a href="http://www.totem.ca">www.totem.ca</a><br>
<strong>Totem Building Supplies Ltd.</strong><br>
6920 - 29th Avenue NW<br>
Calgary, Alberta T3B 0J4<br>
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