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Thanks, I am going to dig into that today.<br>
<br>
Michael<br>
<br>
<br>
On 11-09-29 11:59 AM, Kevin Falcone wrote:
<blockquote cite="mid:20110929175954.GE40151@jibsheet.com"
type="cite">
<pre wrap="">On Wed, Sep 28, 2011 at 03:48:40PM -0600, Michael Morel wrote:
</pre>
<blockquote type="cite">
<pre wrap="">I have been trolling through the mailing lists for information.
I have 20 "Custom Fields".
The "Custom Fields" are one column in the "Display" page for a
ticket and they show up fine for there.
Though later on it would be nice to add some separators between
fields and some text here.
More importantly:
I would like to modify the layout when we edit the "Custom Fields"
after a ticket has been created.
RT orders ticket specifics like "Subject", "Status", "Queue" into
one column, fine.
RT then orders the "Custom Fields" into two columns and it is a bit
of a dogs breakfast.
I would like to have some separators and maybe some text between
them. ie. Design, Implementation
I would also like to set the size of the Text box created.
I know I can order them using the UI and that is helpful, but what
is the best way to go about
changing the formatting of the Edit page? Best Practice?
</pre>
</blockquote>
<pre wrap="">
You can swap from 2 columns to 1 by setting the
EditCustomFieldsSingleColumn config option. To add breaks and extra
wording, you'll need to use the various callbacks in EditCustomFields
and the components that it calls.
-kevin
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<strong>Michael Morel</strong><br>
Systems Administrator<br>
Ph 403-247-7300<br>
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<a href="mailto:Michael.Morel@totem.ca">Michael.Morel@totem.ca</a><br>
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<strong>Totem Building Supplies Ltd.</strong><br>
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