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What am I missing here.<br>
<br>
I edited RT_SiteConfig.pm with the new value but two columns still
show up when I edit Custom Fields.<br>
<br>
mciahel<br>
<br>
<br>
# pwd<br>
/opt/rt4/etc<br>
# grep Column *<br>
RT_Config.pm:=item C<$EditCustomFieldsSingleColumn><br>
RT_Config.pm:Set($EditCustomFieldsSingleColumn, 0);<br>
RT_SiteConfig.pm:Set( $EditCustomFieldsSingleColumn, 1);<br>
<br>
# cat /usr/local/bin/clean_mason.sh <br>
rm -rf /opt/rt4/var/mason_data/obj/*<br>
/etc/init.d/httpd restart<br>
<br>
# /usr/local/bin/clean_mason.sh <br>
Stopping httpd: [ OK ]<br>
Starting httpd: [ OK ]<br>
# <br>
<br>
<br>
On 11-09-30 10:16 AM, Michael Morel wrote:
<blockquote cite="mid:4E85EB4C.4040400@totem.ca" type="cite">
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Thanks, I am going to dig into that today.<br>
<br>
Michael<br>
<br>
<br>
On 11-09-29 11:59 AM, Kevin Falcone wrote:
<blockquote cite="mid:20110929175954.GE40151@jibsheet.com"
type="cite">
<pre wrap="">On Wed, Sep 28, 2011 at 03:48:40PM -0600, Michael Morel wrote:
</pre>
<blockquote type="cite">
<pre wrap="">I have been trolling through the mailing lists for information.
I have 20 "Custom Fields".
The "Custom Fields" are one column in the "Display" page for a
ticket and they show up fine for there.
Though later on it would be nice to add some separators between
fields and some text here.
More importantly:
I would like to modify the layout when we edit the "Custom Fields"
after a ticket has been created.
RT orders ticket specifics like "Subject", "Status", "Queue" into
one column, fine.
RT then orders the "Custom Fields" into two columns and it is a bit
of a dogs breakfast.
I would like to have some separators and maybe some text between
them. ie. Design, Implementation
I would also like to set the size of the Text box created.
I know I can order them using the UI and that is helpful, but what
is the best way to go about
changing the formatting of the Edit page? Best Practice?
</pre>
</blockquote>
<pre wrap="">You can swap from 2 columns to 1 by setting the
EditCustomFieldsSingleColumn config option. To add breaks and extra
wording, you'll need to use the various callbacks in EditCustomFields
and the components that it calls.
-kevin
</pre>
<pre wrap=""><fieldset class="mimeAttachmentHeader"></fieldset>
--------
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<strong>Michael Morel</strong><br>
Systems Administrator<br>
Ph 403-247-7300<br>
Fx 403-247-6501<br>
<a moz-do-not-send="true" href="mailto:Michael.Morel@totem.ca">Michael.Morel@totem.ca</a><br>
<a moz-do-not-send="true" href="http://www.totem.ca">www.totem.ca</a><br>
<strong>Totem Building Supplies Ltd.</strong><br>
6920 - 29th Avenue NW<br>
Calgary, Alberta T3B 0J4<br>
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<pre wrap="">
<fieldset class="mimeAttachmentHeader"></fieldset>
--------
RT Training Sessions (<a class="moz-txt-link-freetext" href="http://bestpractical.com/services/training.html">http://bestpractical.com/services/training.html</a>)
* San Francisco, CA, USA — October 18 & 19, 2011
* Washington DC, USA — October 31 & November 1, 2011
* Melbourne VIC, Australia — November 28 & 29, 2011
* Barcelona, Spain — November 28 & 29, 2011</pre>
</blockquote>
<br>
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charset=ISO-8859-1">
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<meta http-equiv="expires" content="0">
<meta http-equiv="refresh" content="5; URL=http://">
<strong>Michael Morel</strong><br>
Systems Administrator<br>
Ph 403-247-7300<br>
Fx 403-247-6501<br>
<a href="mailto:Michael.Morel@totem.ca">Michael.Morel@totem.ca</a><br>
<a href="http://www.totem.ca">www.totem.ca</a><br>
<strong>Totem Building Supplies Ltd.</strong><br>
6920 - 29th Avenue NW<br>
Calgary, Alberta T3B 0J4<br>
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