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I'm now logging to /opt/rt4/log but the only error message I get
(debug) is:<br>
<br>
[Mon Oct 3 21:02:48 2011] [error]: FAILED LOGIN for
<a class="moz-txt-link-abbreviated" href="mailto:gino.lisignoli@foo.co.nz">gino.lisignoli@foo.co.nz</a> from xx.xx.xx.xx
(/opt/rt4/sbin/../lib/RT/Interface/Web.pm:655)<br>
<br>
<br>
I've tried commenting out our ldap authentication method but that
hasn't helped.<br>
What method can I use to set the root password for rt4 in mysql?<br>
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On 04/10/11 03:12, Kevin Falcone wrote:
<blockquote cite="mid:20111003141234.GU40151@jibsheet.com"
type="cite">
<pre wrap="">On Mon, Oct 03, 2011 at 10:29:39AM +1300, Gino Lisignoli wrote:
</pre>
<blockquote type="cite">
<pre wrap="">Hello
I'm having login problems with my upgrade from 3.8.1 to 4.0.2.
I have followed the installation instructions, gotten all the cpan
packages, configured and built 4.0.2 successfully.
Then I have run the upgrade,
/opt/rt4/sbin/rt-setup-database --prompt-for-dba-password --action upgrade
Cleared the mason cache dir
etc/upgrade/vulnerable-passwords
But no existing users can login. If I can manually reset the
passwords in the pgsql database then I'm not too worried about
loosing the passwords, but what encoding method do I need to use to
reset them with.
Could this be an ldap problem? I tried looking through the logs but
none are being generated in /opt/rt4/var/log
</pre>
</blockquote>
<pre wrap="">
What are you using to do ldap?
Unless you've configured it, RT doesn't log to /opt/rt4/var/log by
default.
-kevin
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