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<div>retrying.. I am pretty sure there is someone in the community who can tell me what I am doing wrong ..</div>
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<div>I am trying to set a Custom Field Value during the creation of a ticket with the following piece of code. But the value ("SN-1234") is not getting added to custom field</div>
<div>(BTW, I already pre created the Custom Field for the Ticket object and made it Global). </div>
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<div>What am I doing wrong? Is SetIncludeContentForValue the correct API call?</div>
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<div>=================</div>
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<div>my $cf = RT::CustomField->new($RT::SystemUser);</div>
<div>$cf->Load('Store Number');</div>
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<div>unless ($cf->id) {</div>
<div> $RT::Logger->error( "Couldn't load custom field " . "Store Number");</div>
<div>}</div>
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<div>$cf->SetIncludeContentForValue ("SN-1234");</div>
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<div>@retValues = $ticket->Create( Queue => 'My Store Queue', Subject => 'Test Ticket for Store 1234 ', CustomField => $cf);</div>
<div>=================</div>
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<div>Thanks </div>
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