<html>
<head>
<meta http-equiv="content-type" content="text/html; charset=ISO-8859-1">
</head>
<body bgcolor="#FFFFFF" text="#000000">
I'm pretty sure this has been hashed and rehashed on this list, but
a google search this morning turned up nothing definitive, so I will
ask:<br>
<br>
I am reconfiguring a twisted RT installation (3.6, but moving toward
4.0). We already have a mail server (sendmail) running on another
server. <br>
<p>For incoming and outgoing email I thought of three differrent
options:</p>
<ul>
<li><strong>OPTION A: Re-addressed</strong><br>
Incoming mail comes into the mail server and is readdressed to
RT server and forwarded<br>
Outgoing mail coming from the RT server goes to the mail server
and is readdressed before going out to the world<br>
Pro: one mail server to admin; Con: pain to set up, <br>
</li>
<li><strong>OPTION B: Redirect</strong><br>
Incoming mail comes into the mail server and is redirected to
the RT server<br>
Outgoing mail coming from the RT server goes to the mail server
and is redirected to the rest of the world<br>
Pro: one mail server, simpler to set up; Con: less of a setup
pain, but still<br>
</li>
<li><strong>OPTION C: Direct</strong><br>
Incoming mail goes straight to the RT server<br>
Outgoing mail coming from the RT server goes out to the world
directly<br>
Pro: Simple to set up; Con: two mail servers to deal with<br>
</li>
</ul>
What is the best practice (or failing that, Most Common Practice)
among RT administrators?<br>
<br>
Wes Modes<br>
University of California,<br>
Santa Cruz<br>
</body>
</html>