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</o:shapelayout></xml><![endif]--></head><body lang=EN-US link=blue vlink=purple><div class=WordSection1><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Here it is:<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal style='text-autospace:none'><span style='font-size:11.0pt;font-family:"Courier New"'><VirtualHost 10.10.10.10:80><o:p></o:p></span></p><p class=MsoNormal style='text-autospace:none'><span style='font-size:11.0pt;font-family:"Courier New"'> ServerName server.domain<o:p></o:p></span></p><p class=MsoNormal style='text-autospace:none'><span style='font-size:11.0pt;font-family:"Courier New"'><o:p> </o:p></span></p><p class=MsoNormal style='text-autospace:none'><span style='font-size:11.0pt;font-family:"Courier New"'> DocumentRoot /opt/rt3/share/html<o:p></o:p></span></p><p class=MsoNormal style='text-autospace:none'><span style='font-size:11.0pt;font-family:"Courier New"'> AddDefaultCharset UTF-8<o:p></o:p></span></p><p class=MsoNormal style='text-autospace:none'><span style='font-size:11.0pt;font-family:"Courier New"'><o:p> </o:p></span></p><p class=MsoNormal style='text-autospace:none'><span style='font-size:11.0pt;font-family:"Courier New"'> Alias /rt "/opt/rt3/share/html"<o:p></o:p></span></p><p class=MsoNormal style='text-autospace:none'><span style='font-size:11.0pt;font-family:"Courier New"'><o:p> </o:p></span></p><p class=MsoNormal style='text-autospace:none'><span style='font-size:11.0pt;font-family:"Courier New"'> # optional apache logs for RT<o:p></o:p></span></p><p class=MsoNormal style='text-autospace:none'><span style='font-size:11.0pt;font-family:"Courier New"'> # ErrorLog /opt/rt3/var/log/apache2.error<o:p></o:p></span></p><p class=MsoNormal style='text-autospace:none'><span style='font-size:11.0pt;font-family:"Courier New"'> # TransferLog /opt/rt3/var/log/apache2.access<o:p></o:p></span></p><p class=MsoNormal style='text-autospace:none'><span style='font-size:11.0pt;font-family:"Courier New"'><o:p> </o:p></span></p><p class=MsoNormal style='text-autospace:none'><span style='font-size:11.0pt;font-family:"Courier New"'> PerlRequire "/opt/rt3/bin/webmux.pl"<o:p></o:p></span></p><p class=MsoNormal style='text-autospace:none'><span style='font-size:11.0pt;font-family:"Courier New"'><o:p> </o:p></span></p><p class=MsoNormal style='text-autospace:none'><span style='font-size:11.0pt;font-family:"Courier New"'> <Location /NoAuth/images><o:p></o:p></span></p><p class=MsoNormal style='text-autospace:none'><span style='font-size:11.0pt;font-family:"Courier New"'> SetHandler default<o:p></o:p></span></p><p class=MsoNormal style='text-autospace:none'><span style='font-size:11.0pt;font-family:"Courier New"'> </Location><o:p></o:p></span></p><p class=MsoNormal style='text-autospace:none'><span style='font-size:11.0pt;font-family:"Courier New"'> <Location /rt><o:p></o:p></span></p><p class=MsoNormal style='text-autospace:none'><span style='font-size:11.0pt;font-family:"Courier New"'> SetHandler perl-script<o:p></o:p></span></p><p class=MsoNormal style='text-autospace:none'><span style='font-size:11.0pt;font-family:"Courier New"'> PerlResponseHandler RT::Mason<o:p></o:p></span></p><p class=MsoNormal style='text-autospace:none'><span style='font-size:11.0pt;font-family:"Courier New"'> </Location><o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Courier New"'></VirtualHost><o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Courier New"'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Courier New"'>I just copied and pasted from the README but I added the Alias line. I also changed ‘Location /’ to ‘Location /rt’ or it broke other websites.<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Courier New"'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Courier New"'>Josh</span><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> ruslan.zakirov@gmail.com [mailto:ruslan.zakirov@gmail.com] <b>On Behalf Of </b>Ruslan Zakirov<br><b>Sent:</b> Tuesday, October 25, 2011 3:54 PM<br><b>To:</b> Greenberg, Joshua L<br><b>Cc:</b> rt-users@lists.bestpractical.com<br><b>Subject:</b> Re: [rt-users] Question on setup<o:p></o:p></span></p><p class=MsoNormal><o:p> </o:p></p><p>Hi,<o:p></o:p></p><p>Part of Apache config relevant to RT would help.<o:p></o:p></p><p>Regards, Ruslan. From phone.<o:p></o:p></p><div><p class=MsoNormal>25.10.2011 0:10 пользователь "Greenberg, Joshua L" <<a href="mailto:Joshua.Greenberg@constellation.com">Joshua.Greenberg@constellation.com</a>> написал:<o:p></o:p></p><div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>I’m installing RT 3.8.10. I have to use this version because I’m installing RTIR and that doesn’t support RT 4 yet. I think everything is set up correctly but when I login for the first time (user name ‘root’, password ‘password’) it displays the text of the file RT_HOME/NoAuth/Login.html. Let me know what information you need from me to help troubleshoot this. I’ve made very few changes to the RT_SiteConfig file, only the $rtname, $Organization, $DatabasePassword and $OwnerEmail variables. Thanks.<o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Josh<o:p></o:p></p></div><p>>>> This e-mail and any attachments are confidential, may contain legal,<br>professional or other privileged information, and are intended solely for the<br>addressee. If you are not the intended recipient, do not use the information<br>in this e-mail in any way, delete this e-mail and notify the sender. CEG-IP2<o:p></o:p></p></div><p class=MsoNormal><br>--------<br>RT Training Sessions (<a href="http://bestpractical.com/services/training.html" target="_blank">http://bestpractical.com/services/training.html</a>)<br>* Washington DC, USA — October 31 & November 1, 2011<br>* Barcelona, Spain — November 28 & 29, 2011<o:p></o:p></p></div></div></body></html>