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<div align="left" style="text-align:left;"><font face="Arial" size="+0" color="#000000" style="font-family:Arial;font-size:10pt;color:#000000;">Alrighty,</font></div>
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<div align="left" style="text-align:left;"><font face="Arial" size="+0" color="#000000" style="font-family:Arial;font-size:10pt;color:#000000;">I have read the Upgrade docs, readme and web_deployment docs a great deal but I am not quite sorting this out</font></div>
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<div align="left" style="text-align:left;"><font face="Arial" size="+0" color="#000000" style="font-family:Arial;font-size:10pt;color:#000000;">I have run the upgrades without issue up to the point of configureing the webserver. I am doing this upgrade ina test environment so the IP of the webserver changed but I changed that as well in the http.conf file.</font></div>
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<div align="left" style="text-align:left;"><font face="Arial" size="+0" color="#000000" style="font-family:Arial;font-size:10pt;color:#000000;">Here is the OLD rt3 conf file we used to use which obviously needs change / replacement with 4.0 due to webmux and mason etc. The key here is we use the /ticket directory for RT. I am fine with it being at the root if it's easier. I have installed RT into /opt/rt4 and I have not run the webserver included with RT to there should be no mason corruption.</font></div>
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<div align="left" style="text-align:left;"><font face="Arial" size="+0" color="#000000" style="font-family:Arial;font-size:10pt;color:#000000;">Alias /ticket "/opt/rt3/share/html"</font></div>
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<div align="left" style="text-align:left;"><font face="Arial" size="+0" color="#000000" style="font-family:Arial;font-size:10pt;color:#000000;">PerlRequire /opt/rt3/bin/webmux.pl</font></div>
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<div align="left" style="text-align:left;"><font face="Arial" size="+0" color="#000000" style="font-family:Arial;font-size:10pt;color:#000000;"><Directory "/opt/rt3/share/html"></font></div>
<div align="left" style="text-align:left;"><font face="Arial" size="+0" color="#000000" style="font-family:Arial;font-size:10pt;color:#000000;"> AllowOverride All</font></div>
<div align="left" style="text-align:left;"><font face="Arial" size="+0" color="#000000" style="font-family:Arial;font-size:10pt;color:#000000;"> Options ExecCGI FollowSymLinks</font></div>
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<div align="left" style="text-align:left;"><font face="Arial" size="+0" color="#000000" style="font-family:Arial;font-size:10pt;color:#000000;"> RewriteEngine On</font></div>
<div align="left" style="text-align:left;"><font face="Arial" size="+0" color="#000000" style="font-family:Arial;font-size:10pt;color:#000000;"> RedirectMatch permanent (.*)/$ $1/index.html</font></div>
<div align="left" style="text-align:left;"><font face="Arial" size="+0" color="#000000" style="font-family:Arial;font-size:10pt;color:#000000;"> AddDefaultCharset UTF-8</font></div>
<div align="left" style="text-align:left;"><font face="Arial" size="+0" color="#000000" style="font-family:Arial;font-size:10pt;color:#000000;"> SetHandler perl-script</font></div>
<div align="left" style="text-align:left;"><font face="Arial" size="+0" color="#000000" style="font-family:Arial;font-size:10pt;color:#000000;"> PerlHandler RT::Mason</font></div>
<div align="left" style="text-align:left;"><font face="Arial" size="+0" color="#000000" style="font-family:Arial;font-size:10pt;color:#000000;"></Directory></font></div>
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<div align="left" style="text-align:left;"><font face="Arial" size="+0" color="#000000" style="font-family:Arial;font-size:10pt;color:#000000;">I have tried using the default mod_fastcgi and after placing it in I have neen unsuccessful getting RT4 to come up. </font></div>
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<div align="left" style="text-align:left;"><font face="Arial" size="+0" color="#000000" style="font-family:Arial;font-size:10pt;color:#000000;"> FastCgiServer /opt/rt4/sbin/rt-server.fcgi -processes 5 -idle-timeout 300</font></div>
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<div align="left" style="text-align:left;"><font face="Arial" size="+0" color="#000000" style="font-family:Arial;font-size:10pt;color:#000000;"> <VirtualHost <{paddress of my machine}></font></div>
<div align="left" style="text-align:left;"><font face="Arial" size="+0" color="#000000" style="font-family:Arial;font-size:10pt;color:#000000;"> ### Optional apache logs for RT</font></div>
<div align="left" style="text-align:left;"><font face="Arial" size="+0" color="#000000" style="font-family:Arial;font-size:10pt;color:#000000;"> # Ensure that your log rotation scripts know about these files</font></div>
<div align="left" style="text-align:left;"><font face="Arial" size="+0" color="#000000" style="font-family:Arial;font-size:10pt;color:#000000;"> # ErrorLog /opt/rt4/var/log/apache2.error</font></div>
<div align="left" style="text-align:left;"><font face="Arial" size="+0" color="#000000" style="font-family:Arial;font-size:10pt;color:#000000;"> # TransferLog /opt/rt4/var/log/apache2.access</font></div>
<div align="left" style="text-align:left;"><font face="Arial" size="+0" color="#000000" style="font-family:Arial;font-size:10pt;color:#000000;"> # LogLevel debug</font></div>
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<div align="left" style="text-align:left;"><font face="Arial" size="+0" color="#000000" style="font-family:Arial;font-size:10pt;color:#000000;"> AddDefaultCharset UTF-8</font></div>
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<div align="left" style="text-align:left;"><font face="Arial" size="+0" color="#000000" style="font-family:Arial;font-size:10pt;color:#000000;"> Alias /NoAuth/images/ /opt/rt4/share/html/NoAuth/images/</font></div>
<div align="left" style="text-align:left;"><font face="Arial" size="+0" color="#000000" style="font-family:Arial;font-size:10pt;color:#000000;"> ScriptAlias / /opt/rt4/sbin/rt-server.fcgi/</font></div>
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<div align="left" style="text-align:left;"><font face="Arial" size="+0" color="#000000" style="font-family:Arial;font-size:10pt;color:#000000;"> DocumentRoot "/opt/rt4/share/html"</font></div>
<div align="left" style="text-align:left;"><font face="Arial" size="+0" color="#000000" style="font-family:Arial;font-size:10pt;color:#000000;"> <Location /></font></div>
<div align="left" style="text-align:left;"><font face="Arial" size="+0" color="#000000" style="font-family:Arial;font-size:10pt;color:#000000;"> Order allow,deny</font></div>
<div align="left" style="text-align:left;"><font face="Arial" size="+0" color="#000000" style="font-family:Arial;font-size:10pt;color:#000000;"> Allow from all</font></div>
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<div align="left" style="text-align:left;"><font face="Arial" size="+0" color="#000000" style="font-family:Arial;font-size:10pt;color:#000000;"> Options +ExecCGI</font></div>
<div align="left" style="text-align:left;"><font face="Arial" size="+0" color="#000000" style="font-family:Arial;font-size:10pt;color:#000000;"> AddHandler fastcgi-script fcgi</font></div>
<div align="left" style="text-align:left;"><font face="Arial" size="+0" color="#000000" style="font-family:Arial;font-size:10pt;color:#000000;"> </Location></font></div>
<div align="left" style="text-align:left;"><font face="Arial" size="+0" color="#000000" style="font-family:Arial;font-size:10pt;color:#000000;"> </VirtualHost></font></div>
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<div align="left" style="text-align:left;"><font face="Arial" size="+0" color="#000000" style="font-family:Arial;font-size:10pt;color:#000000;">I would like to do this via IP for the test as I would rather not put ina DNS record. Could I trouble folks who perhaps have some insight to offer up a suggestion?</font></div>
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<div align="left" style="text-align:left;"><font face="Arial" size="+0" color="#000000" style="font-family:Arial;font-size:10pt;color:#000000;">Thanks in advance</font></div>
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<div align="left" style="text-align:left;"><font face="Arial" size="+0" color="#000000" style="font-family:Arial;font-size:10pt;color:#000000;">---</font></div>
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<div align="left" style="text-align:left;"><font face="Arial" size="+0" color="#000000" style="font-family:Arial;font-size:10pt;color:#000000;">Vance Walsh</font></div>
<div align="left" style="text-align:left;"><font face="Arial" size="+0" color="#000000" style="font-family:Arial;font-size:10pt;color:#000000;">Network and Systems Administrator</font></div>
<div align="left" style="text-align:left;"><font face="Arial" size="+0" color="#000000" style="font-family:Arial;font-size:10pt;color:#000000;">Concord Academy - Concord, Mass.</font></div>
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