<p>Patch module mentioned by Kevin.</p>
<p>Regards, Ruslan. From phone.</p>
<div class="gmail_quote">07.11.2011 22:09 пользователь "Scott Benson" <<a href="mailto:sbenson@a-1networks.com">sbenson@a-1networks.com</a>> написал:<br type="attribution"><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
Thank you for your response Kevin. I am not seeing anything that looks like it might help me out. What I am looking for is a custom search that is based on the "current" month by name/number. I don't care about the month as "-30 day". I just want something available to have a select that shows "this month" and "last month" so customers can see their queue and what was worked on during a certain billing cycle. Is this even possible?<br>
<br>
-- <br>
Scott Benson<br>
System Administrator | A1 Networks<br>
Voice: 707-703-1043<br>
<br>
For support issues please email <a href="mailto:support@a-1networks.com" target="_blank">support@a-1networks.com</a> or call 707-703-1050<br>
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<br>
On 11/3/11 10:12 AM, Kevin Falcone wrote:<br>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
On Thu, Nov 03, 2011 at 09:20:14AM -0700, Scott Benson wrote:<br>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
I am looking to use RT's ticket search feature to show tickets that<br>
were created "this month", ie November 1st - November 30th. Also<br>
another search for "last month". we don't want anything that is -<br>
30 day or - 1 month. We're trying to setup a dashboard that shows<br>
customers what is being worked on this month, and what was worked on<br>
last month. btw this is in RT 3.8.8. Thanks in advance.<br>
</blockquote>
Those are all parsed by Time::ParseDate, so anything it can handle we<br>
can use:<br>
<a href="https://metacpan.org/module/Time::ParseDate" target="_blank">https://metacpan.org/module/<u></u>Time::ParseDate</a><br>
<br>
-kevin<br>
<br>
<br>
--------<br>
RT Training Sessions (<a href="http://bestpractical.com/services/training.html" target="_blank">http://bestpractical.com/<u></u>services/training.html</a>)<br>
* Barcelona, Spain — November 28& 29, 2011<br>
</blockquote>
--------<br>
RT Training Sessions (<a href="http://bestpractical.com/services/training.html" target="_blank">http://bestpractical.com/<u></u>services/training.html</a>)<br>
* Barcelona, Spain November 28 & 29, 2011<br>
</blockquote></div>