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</o:shapelayout></xml><![endif]--></head><body lang=DE link=blue vlink=purple><div class=WordSection1><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Good morning,<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'><o:p> </o:p></span></p><p class=MsoNormal><span lang=EN-US style='font-size:10.0pt;font-family:"Arial","sans-serif"'>we allow our customers to upload files (configuration files, kernel dumps etc) to their ticket. Unfortunately not all customers follow the rule and compress their uploads, so it can be that they upload a config file with >20MB (compressed with standard zip it’s <1MB).<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US style='font-size:10.0pt;font-family:"Arial","sans-serif"'><o:p> </o:p></span></p><p class=MsoNormal><span lang=EN-US style='font-size:10.0pt;font-family:"Arial","sans-serif"'>So big question – can I limit the upload to .zip /.gz/.rar.7z or whatever on a easy way ? Any idea ?<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US style='font-size:10.0pt;font-family:"Arial","sans-serif"'><o:p> </o:p></span></p><p class=MsoNormal><span lang=EN-US style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Thanks and best regards,<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Michael</span><span style='font-size:8.0pt;font-family:"Arial","sans-serif";color:#5A5A5A;mso-fareast-language:DE'><o:p></o:p></span></p><p class=MsoNormal><o:p> </o:p></p></div></body></html>