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</o:shapelayout></xml><![endif]--></head><body bgcolor=white lang=EN-US link=blue vlink=purple><div class=WordSection1><p class=MsoNormal><span style='color:#1F497D'>This is what we use (pulling emails from a gmail account, hence the 995 port)<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'>:<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'>~rt/.fetchmailrc:<o:p></o:p></span></p><p class=MsoNormal style='margin-left:36.0pt'><span style='color:red;background:yellow;mso-highlight:yellow'>set postmaster “ronen”<o:p></o:p></span></p><p class=MsoNormal style='margin-left:36.0pt'><span style='color:red;background:yellow;mso-highlight:yellow'>set daemon 600<o:p></o:p></span></p><p class=MsoNormal style='margin-left:36.0pt'><span style='color:red;background:yellow;mso-highlight:yellow'>pool pop.gmail.com with proto pop3 user ‘xx@gmail.com’ there with password ‘XXXXXXX’ is user5 here options ssl</span><span style='color:red'><o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='color:#1F497D'>crontab for user rt:<o:p></o:p></span></p><p class=MsoNormal style='margin-left:36.0pt'><span style='color:red;background:yellow;mso-highlight:yellow'>5,15,25,35,45,55 * * * * /usr/bin/fetchmail –d 0 –P 995 –ssl –smtpname <a href="mailto:xx@gmail.com"><span style='color:red'>xx@gmail.com</span></a> –u <a href="mailto:xx@gmail.com"><span style='color:red'>xx@gmail.com</span></a> pop.gmail.com –f fetchmail.test 2>&1 > /dev/null</span><span style='color:red'><o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='color:#1F497D'>fetchmail.test:<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal style='margin-left:36.0pt'><span style='color:red;background:yellow;mso-highlight:yellow'>poll pop.gmail.com proto pop3:<o:p></o:p></span></p><p class=MsoNormal style='margin-left:36.0pt'><span style='color:red;background:yellow;mso-highlight:yellow'>username "xx@gmail.com" password "XXXXXXXX" mda "/opt/rt4/bin/rt-mailgate --url http://cm-help --queue CM --action correspond"</span><span style='color:red'><o:p></o:p></span></p><p class=MsoNormal><span style='color:red'><o:p> </o:p></span></p><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><div><p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Museo For Dell";color:#444444'>Ronen </span></b><span style='font-size:8.0pt;font-family:"Museo For Dell";color:#444444'><o:p></o:p></span></p></div><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><div><div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0cm 0cm 0cm'><p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif";color:windowtext'>From:</span></b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif";color:windowtext'> rt-users-bounces@lists.bestpractical.com [mailto:rt-users-bounces@lists.bestpractical.com] <b>On Behalf Of </b>20/20 Lab<br><b>Sent:</b> Wednesday, November 16, 2011 23:45<br><b>To:</b> rt-users@lists.bestpractical.com<br><b>Subject:</b> Re: [rt-users] fetchmailrc<o:p></o:p></span></p></div></div><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>Shouldnt you have "s around your user name?<br><br>the only difference I have in mine is<br><br>user "username" pass "password" to user here<br><br>tho our mailserver auths with full domain.<br><br><br><br>On 11/16/2011 12:49 PM, <a href="mailto:mjames@guesswho.com">mjames@guesswho.com</a> wrote: <o:p></o:p></p><p class=MsoNormal>Using fetchmail for 1<sup>st</sup> time to collect mail from an Exchange server.<o:p></o:p></p><p class=MsoNormal>Exchange 2010<o:p></o:p></p><p class=MsoNormal>RT 4.0.1<o:p></o:p></p><p class=MsoNormal>Centos 5.7<o:p></o:p></p><p class=MsoNormal>fetchmail release 6.3.21+HESIOD+NLS.<o:p></o:p></p><p class=MsoNormal> <o:p></o:p></p><p class=MsoNormal>Here’s my /opt/rt4/etc/fetchmailrc:<o:p></o:p></p><p class=MsoNormal> <o:p></o:p></p><p class=MsoNormal>poll mail.domain.com proto pop3:<o:p></o:p></p><p class=MsoNormal>user trackrequests there with password 'cleverly removed' is kiss here mda "/opt/rt4/bin/rt-mailgate --url <a href="http://xtracker.domain.com">http://xtracker.domain.com</a>. --queue General --action correspond"<o:p></o:p></p><p class=MsoNormal> <o:p></o:p></p><p class=MsoNormal>When I invoke fetchmail –f /opt/rt4/etc/fetchmailrc, it appends “@mail.domain.com” to the username, whereas the correct user is <a href="mailto:trackrequests@domain.com">trackrequests@domain.com</a>. <o:p></o:p></p><p class=MsoNormal> <o:p></o:p></p><p class=MsoNormal>If I specify user <a href="mailto:trackrequests@domain.com">trackrequests@domain.com</a> in the fetchmailrc file, then fetchmail turns it into <a href="mailto:trackrequests@domain.com@mail.domain.com">trackrequests@domain.com@mail.domain.com</a>. For example:<o:p></o:p></p><p class=MsoNormal> <o:p></o:p></p><p class=MsoNormal>[root@xtracker ~]# fetchmail -f /opt/rt4/etc/fetchmailrc<o:p></o:p></p><p class=MsoNormal>fetchmail: WARNING: Running as root is discouraged.<o:p></o:p></p><p class=MsoNormal>fetchmail: Authorization failure on <a href="mailto:trackrequests@domain.com@mail.domain.com">trackrequests@domain.com@mail.domain.com</a><o:p></o:p></p><p class=MsoNormal>fetchmail: Query status=3 (AUTHFAIL)<o:p></o:p></p><p class=MsoNormal> <o:p></o:p></p><p class=MsoNormal>I’ve googled for an answer, but haven’t stumbled across it yet. Thanks for any help,<o:p></o:p></p><p class=MsoNormal>Mike<o:p></o:p></p><p class=MsoNormal><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'><br><br><br><o:p></o:p></span></p><pre>--------<o:p></o:p></pre><pre>RT Training Sessions (<a href="http://bestpractical.com/services/training.html">http://bestpractical.com/services/training.html</a>)<o:p></o:p></pre><pre>* Barcelona, Spain — November 28 & 29, 2011<o:p></o:p></pre><p class=MsoNormal><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'><o:p> </o:p></span></p></div></body></html>