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<p class="MsoNormal"><font size="2" face="Arial"><span style="font-size:10.0pt;
font-family:Arial">If we try to search using the quick search box on the main
page we can not search for a number because rt thinks it has to search for a
ticket number. Being an ITSP we often have phone numbers in the subject line we
want to look for and if we could search from there it would be much easier</span></font></p>
<p class="MsoNormal"><font size="2" face="Arial"><span style="font-size:10.0pt;
font-family:Arial"> </span></font></p>
<p class="MsoNormal"><font size="2" face="Arial"><span style="font-size:10.0pt;
font-family:Arial">Any ideas what we need to do to make that work we are using</span></font></p>
<p class="MsoNormal"><font size="3" face="Times New Roman"><span style="font-size:
12.0pt">RT 3.6.3</span></font></p>
<p class="MsoNormal"><font size="3" face="Times New Roman"><span style="font-size:
12.0pt"> </span></font></p>
<p class="MsoNormal"><font size="3" face="Times New Roman"><span style="font-size:
12.0pt">Mark</span></font><font size="2" face="Arial"><span style="font-size:10.0pt;
font-family:Arial"></span></font></p>
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