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We didn't change anything and sometime it happen, we found out some client name is super long, is there have any length limit for graphing?
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<br>BlackBerry solution provided by www.principleone.com
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<b>From</b>: pleh.info@gmail.com <pleh.info@gmail.com>
<br><b>To</b>: Thomas Lau
<br><b>Cc</b>: rt-users@lists.bestpractical.com <rt-users@lists.bestpractical.com>
<br><b>Sent</b>: Wed Nov 30 19:54:34 2011<br><b>Subject</b>: Re: [rt-users] random error
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Has it always been giving this error? Or is this something that happend after an update/some other change?<div><br><div><div><br></div><div>-- Bart<br>
<br><br><div class="gmail_quote">Op 30 november 2011 12:49 schreef Thomas Lau <span dir="ltr"><<a href="mailto:Thomas.Lau@principleone.com">Thomas.Lau@principleone.com</a>></span> het volgende:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex;">
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It is a command, rerun on shell give same error, but one hour later I we rerun it, it just fine.
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<br>BlackBerry solution provided by <a href="http://www.principleone.com" target="_blank">www.principleone.com</a>
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<b>From</b>: <a href="mailto:pleh.info@gmail.com" target="_blank">pleh.info@gmail.com</a> <<a href="mailto:pleh.info@gmail.com" target="_blank">pleh.info@gmail.com</a>>
<br><b>To</b>: Thomas Lau
<br><b>Cc</b>: <a href="mailto:rt-users@lists.bestpractical.com" target="_blank">rt-users@lists.bestpractical.com</a> <<a href="mailto:rt-users@lists.bestpractical.com" target="_blank">rt-users@lists.bestpractical.com</a>>
<br><b>Sent</b>: Wed Nov 30 19:48:13 2011<br><b>Subject</b>: Re: [rt-users] random error
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Hi,<div><br></div><div>What happens when you manually run one of those commands? (which one is the culprit?) Or does it work as intended when you manually run it?<div><br></div><div>I assume it's the rt-email-dashboards command, but I'd like to be sure.</div>
<div><br></div><div><br></div><div>-- Bart<br>
<br><br><div class="gmail_quote">Op 30 november 2011 07:15 schreef Thomas Lau <span dir="ltr"><<a href="mailto:Thomas.Lau@principleone.com" target="_blank">Thomas.Lau@principleone.com</a>></span> het volgende:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
<div lang="EN-US" link="blue" vlink="purple"><div><p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Verdana","sans-serif"">Guys, we are having strange random error as following when cronjob run every hour:<u></u><u></u></span></p>
<p>[error]: Caught exception: Vertical size too small at /opt/rt4/share/html/Search/Chart line 186.<u></u><u></u></p><p>(/opt/rt4/sbin/../lib/RT/Dashboard/Mailer.pm:117)<u></u><u></u></p><p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Verdana","sans-serif""><u></u> <u></u></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Verdana","sans-serif"">Cronjob list:<u></u><u></u></span></p><p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Verdana","sans-serif"">rt-email-dashboards<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Verdana","sans-serif"">rt-clean-sessions --older 7D<u></u><u></u></span></p><p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Verdana","sans-serif""><u></u> <u></u></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Verdana","sans-serif""><u></u> <u></u></span></p><p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Verdana","sans-serif"">google didn’t help, anyone could give me some advice please? <u></u><u></u></span></p>
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