Hi,<div><br></div><div>This file only contains an example, this config isn't used for RT:</div><div><br></div><div><span class="Apple-style-span" style="color: rgb(34, 34, 34); font-family: arial, sans-serif; font-size: 13px; background-color: rgba(255, 255, 255, 0.917969); "><span><span lang="EN-US" style="color: black; background-image: initial; background-attachment: initial; background-origin: initial; background-clip: initial; background-color: rgb(245, 245, 245); background-position: initial initial; background-repeat: initial initial; ">/</span></span><span><span lang="EN-US" style="color: black; background-image: initial; background-attachment: initial; background-origin: initial; background-clip: initial; background-color: rgb(245, 245, 245); background-position: initial initial; background-repeat: initial initial; ">opt/rt4/local/plugins/RT-Authen-ExternalAuth/etc/RT_Siteconfig</span></span></span></div>
<div><span class="Apple-style-span" style="color: rgb(34, 34, 34); font-family: arial, sans-serif; font-size: 13px; background-color: rgba(255, 255, 255, 0.917969); "><span><span lang="EN-US" style="color: black; background-image: initial; background-attachment: initial; background-origin: initial; background-clip: initial; background-color: rgb(245, 245, 245); background-position: initial initial; background-repeat: initial initial; "><br>
</span></span></span></div><div><font class="Apple-style-span" face="arial, sans-serif">The content however can be included in this file:</font></div><div><br></div><div><span><span lang="EN-US" style="color: black; background-image: initial; background-attachment: initial; background-origin: initial; background-clip: initial; background-color: rgb(245, 245, 245); background-position: initial initial; background-repeat: initial initial; ">/</span></span><span><span lang="EN-US" style="color: black; background-image: initial; background-attachment: initial; background-origin: initial; background-clip: initial; background-color: rgb(245, 245, 245); background-position: initial initial; background-repeat: initial initial; ">opt/rt4/etc/RT_Siteconfig</span></span></div>
<div><span><span lang="EN-US" style="color: black; background-image: initial; background-attachment: initial; background-origin: initial; background-clip: initial; background-color: rgb(245, 245, 245); background-position: initial initial; background-repeat: initial initial; "><br>
</span></span></div><div>In there you'll have to make sure that everything is configured for your situation.</div><div><br></div><div>Adding this line to your RT_SiteConfig will help finding problems, might help a bit:</div>
<div><br></div><div>Set($LogToSyslog, "debug");</div><div><br></div><div>And, last but not least. Make sure you've loaded the plugin in your RT_SiteConfig:</div><div><br></div><div># How we have the plugins set, ExternalAuth at the end.</div>
<div>Set(@Plugins, (qw(RT::Extension::SLA RT::Extension::HistoryFilter RT::Extension::ResetPassword RT::Extension::MergeUsers RT::Authen::ExternalAuth)));</div><div><br></div><div>Hope this helps a bit, otherwise you'll have to provide us with more info on what your trying to do + what your current RT_SiteConfig.pm looks like. (and possibly debug info if available)</div>
<div><br clear="all">-- Bart<br>
<br><br><div class="gmail_quote">Op 6 december 2011 13:15 schreef Arlon Sousa <span dir="ltr"><<a href="mailto:arlon.sousa@ispm.com.br">arlon.sousa@ispm.com.br</a>></span> het volgende:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex;">










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<p class="MsoNormal"><span><span lang="EN-US" style="color:black;background:whitesmoke">After the</span></span><span><span lang="EN-US" style="color:black;background:whitesmoke"> </span></span><span><span lang="EN-US" style="color:black;background:whitesmoke">configuration /</span></span><span><span lang="EN-US" style="color:black;background:whitesmoke"> </span></span><span><span lang="EN-US" style="color:black;background:whitesmoke">opt/rt4/etc/RT_Siteconfig</span></span><span><span lang="EN-US" style="color:black;background:whitesmoke"> </span></span><span><span lang="EN-US" style="color:black;background:whitesmoke">and</span></span><span><span lang="EN-US" style="color:black;background:whitesmoke"> </span></span><span><span lang="EN-US" style="color:black;background:whitesmoke">/</span></span><span><span lang="EN-US" style="color:black;background:whitesmoke"> </span></span><span><span lang="EN-US" style="color:black;background:whitesmoke">opt/rt4/local/plugins/RT-Authen-ExternalAuth/etc/RT_Siteconfig</span></span><span><span lang="EN-US" style="color:black;background:whitesmoke"> </span></span><span><span lang="EN-US" style="color:black;background:whitesmoke">he</span></span><span><span lang="EN-US" style="color:black;background:whitesmoke"> </span></span><span><span lang="EN-US" style="color:black;background:whitesmoke">show</span></span><span><span lang="EN-US" style="color:black;background:whitesmoke"> </span></span><span><span lang="EN-US" style="color:black;background:whitesmoke">me this</span></span><span><span lang="EN-US" style="color:black;background:whitesmoke"> </span></span><span><span lang="EN-US" style="color:black;background:whitesmoke">Feedback</span></span><span><span lang="EN-US" style="color:black;background:whitesmoke"> </span></span><span><span lang="EN-US" style="color:black;background:whitesmoke">below.<u></u><u></u></span></span></p>


<p class="MsoNormal"><span><span lang="EN-US" style="color:black;background:whitesmoke"><u></u> <u></u></span></span></p>

<p class="MsoNormal"><span><span lang="EN-US" style="color:black;background:whitesmoke">Set up</span></span><span><span lang="EN-US" style="color:black;background:whitesmoke"> </span></span><span><span lang="EN-US" style="color:black;background:whitesmoke">where I</span></span><span><span lang="EN-US" style="color:black;background:whitesmoke"> </span></span><span><span lang="EN-US" style="color:black;background:whitesmoke">can be</span></span><span><span lang="EN-US" style="color:black;background:whitesmoke"> </span></span><span><span lang="EN-US" style="color:black;background:whitesmoke">wrong or</span></span><span><span lang="EN-US" style="color:black;background:whitesmoke"> </span></span><span><span lang="EN-US" style="color:black;background:whitesmoke">WHAT?<u></u><u></u></span></span></p>


<p class="MsoNormal"><span><span lang="EN-US" style="color:black;background:whitesmoke"><u></u> <u></u></span></span></p>

<p class="MsoNormal"><span lang="EN-US"><u></u> <u></u></span></p>

<p class="MsoNormal"><span lang="EN-US">%# BEGIN BPS TAGGED BLOCK {{{ %# %#
COPYRIGHT: %# %# This software is Copyright (c) 1996-2011 Best Practical
Solutions, LLC %# %# %# (Except where explicitly superseded by other copyright
notices) %# %# %# LICENSE: %# %# This work is made available to you under the
terms of Version 2 of %# the GNU General Public License. A copy of that license
should have %# been provided with this software, but in any event can be
snarfed %# from <a href="http://www.gnu.org" target="_blank">www.gnu.org</a>. %# %# This work is distributed in the hope that it
will be useful, but %# WITHOUT ANY WARRANTY; without even the implied warranty
of %# MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the GNU %#
General Public License for more details. %# %# You should have received a copy
of the GNU General Public License %# along with this program; if not, write to
the Free Software %# Foundation, Inc., 51 Franklin Street, Fifth Floor, Boston,
MA %# 02110-1301 or visit their web page on the internet at %#
<a href="http://www.gnu.org/licenses/old-licenses/gpl-2.0.html" target="_blank">http://www.gnu.org/licenses/old-licenses/gpl-2.0.html</a>. %# %# %# CONTRIBUTION
SUBMISSION POLICY: %# %# (The following paragraph is not intended to limit the
rights granted %# to you to modify and distribute this software under the terms
of %# the GNU General Public License and is only of importance to you if %# you
choose to contribute your changes and enhancements to the %# community by
submitting them to Best Practical Solutions, LLC.) %# %# By intentionally
submitting any modifications, corrections or %# derivatives to this work, or any
other work intended for use with %# Request Tracker, to Best Practical
Solutions, LLC, you confirm that %# you are the copyright holder for those
contributions and you grant %# Best Practical Solutions, LLC a nonexclusive,
worldwide, irrevocable, %# royalty-free, perpetual, license to use, copy,
create derivative %# works based on those contributions, and sublicense and
distribute %# those contributions and any derivatives thereof. %# %# END BPS
TAGGED BLOCK }}} <%init> my ($good, $msg) = RT::Interface::Web::AttemptPasswordAuthentication(\%ARGS);
$ARGS{'actions'} = [$msg] if not $good and $msg; <& /Elements/Login,
%ARGS &></span></p>



<p class="MsoNormal"><u></u> <u></u></p>

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