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<div class=Section1>

<p class=MsoNormal><span class=hps><span lang=EN-US style='font-family:"Arial","sans-serif";
color:#333333;background:whitesmoke'>after I</span></span><span
class=apple-converted-space><span lang=EN-US style='font-family:"Arial","sans-serif";
color:#333333;background:whitesmoke'> </span></span><span class=hps><span
lang=EN-US style='font-family:"Arial","sans-serif";color:#333333;background:
whitesmoke'>try to login</span></span><span class=apple-converted-space><span
lang=EN-US style='font-family:"Arial","sans-serif";color:#333333;background:
whitesmoke'> </span></span><span class=hps><span lang=EN-US
style='font-family:"Arial","sans-serif";color:#333333;background:whitesmoke'>it
shows me</span></span><span class=apple-converted-space><span lang=EN-US
style='font-family:"Arial","sans-serif";color:#333333;background:whitesmoke'> </span></span><span
class=hps><span lang=EN-US style='font-family:"Arial","sans-serif";color:#333333;
background:whitesmoke'>the</span></span><span class=apple-converted-space><span
lang=EN-US style='font-family:"Arial","sans-serif";color:#333333;background:
whitesmoke'> </span></span><span class=hps><span lang=EN-US
style='font-family:"Arial","sans-serif";color:#333333;background:whitesmoke'>rt</span></span><span
class=apple-converted-space><span lang=EN-US style='font-family:"Arial","sans-serif";
color:#333333;background:whitesmoke'> </span></span><span class=hps><span
lang=EN-US style='font-family:"Arial","sans-serif";color:#333333;background:
whitesmoke'>this</span></span><span class=apple-converted-space><span
lang=EN-US style='font-family:"Arial","sans-serif";color:#333333;background:
whitesmoke'> </span></span><span class=hps><span lang=EN-US
style='font-family:"Arial","sans-serif";color:#333333;background:whitesmoke'>error</span></span><span
class=apple-converted-space><span lang=EN-US style='font-family:"Arial","sans-serif";
color:#333333;background:whitesmoke'> </span></span><span class=hps><span
lang=EN-US style='font-family:"Arial","sans-serif";color:#333333;background:
whitesmoke'>Message<o:p></o:p></span></span></p>

<p class=MsoNormal><span class=hps><span lang=EN-US style='font-family:"Arial","sans-serif";
color:#333333;background:whitesmoke'><o:p> </o:p></span></span></p>

<p class=MsoNormal><span lang=EN-US><o:p> </o:p></span></p>

<p class=MsoNormal><span lang=EN-US>install_driver(DBI_DRIVER) failed: Can't
locate DBD/DBI_DRIVER.pm in @INC (@INC contains: /opt/rt4/sbin/../local/lib
/opt/rt4/local/plugins/RT-Extension-SLA/lib
/opt/rt4/local/plugins/RT-Extension-HistoryFilter/lib /opt/rt4/local/plugins/RT-Extension-ResetPassword/lib
/opt/rt4/local/plugins/RT-Extension-MergeUsers/lib
/opt/rt4/local/plugins/RT-Authen-ExternalAuth/lib /opt/rt4/sbin/../lib
/usr/lib64/perl5/site_perl/5.8.8/x86_64-linux-thread-multi /usr/lib/perl5/site_perl/5.8.8
/usr/lib/perl5/site_perl
/usr/lib64/perl5/vendor_perl/5.8.8/x86_64-linux-thread-multi
/usr/lib/perl5/vendor_perl/5.8.8 /usr/lib/perl5/vendor_perl
/usr/lib64/perl5/5.8.8/x86_64-linux-thread-multi /usr/lib/perl5/5.8.8 .
/etc/httpd) at (eval 277) line 3. Stack: [(eval 277):3]
[/usr/lib64/perl5/site_perl/5.8.8/x86_64-linux-thread-multi/DBI.pm:646]
[/opt/rt4/local/plugins/RT-Authen-ExternalAuth/lib/RT/Authen/ExternalAuth/DBI.pm:446]
[/opt/rt4/local/plugins/RT-Authen-ExternalAuth/lib/RT/Authen/ExternalAuth/DBI.pm:218]
[/opt/rt4/local/plugins/RT-Authen-ExternalAuth/lib/RT/Authen/ExternalAuth.pm:356]
[/opt/rt4/local/plugins/RT-Authen-ExternalAuth/lib/RT/Authen/ExternalAuth.pm:106]
[/opt/rt4/local/plugins/RT-Authen-ExternalAuth/html/Elements/DoAuth:10] [/opt/rt4/local/plugins/RT-Authen-ExternalAuth/html/Callbacks/ExternalAuth/autohandler/Session:2]
[/opt/rt4/sbin/../lib/RT/Interface/Web.pm:236]
[/opt/rt4/share/html/autohandler:53] Perhaps the DBD::DBI_DRIVER perl module
hasn't been fully installed, or perhaps the capitalisation of 'DBI_DRIVER'
isn't right. Available drivers: DBM, ExampleP, File, Gofer, LDAP, Pg, Proxy,
Sponge, mysql. at
/opt/rt4/local/plugins/RT-Authen-ExternalAuth/lib/RT/Authen/ExternalAuth/DBI.pm
line 446<o:p></o:p></span></p>

<p class=MsoNormal><span lang=EN-US style='color:#365F91'><o:p> </o:p></span></p>

<table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width="121%"
 style='width:121.12%'>
 <tr style='height:78.0pt'>
  <td width=589 style='width:441.9pt;background:#071522;padding:0cm 0cm 0cm 0cm;
  height:78.0pt'>
  <table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width="100%"
   style='width:100.0%'>
   <tr>
    <td width=380 style='width:285.0pt;padding:0cm 0cm 0cm 0cm'>
    <p class=MsoNormal><span style='font-size:12.0pt;font-family:"Times New Roman","serif";
    color:#1F497D'><img width=380 height=104 id="Imagem_x0020_1"
    src="cid:image001.jpg@01CCB4F5.11C852B0"
    alt="cid:image002.jpg@01CC81DA.C11C6920"></span><span style='font-size:
    12.0pt;font-family:"Times New Roman","serif";color:#365F91'><o:p></o:p></span></p>
    </td>
    <td style='padding:0cm 0cm 0cm 0cm'>
    <table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0
     width="100%" style='width:100.0%'>
     <tr>
      <td nowrap style='padding:0cm 0cm 0cm 0cm'>
      <p class=MsoNormal><span style='font-size:13.5pt;font-family:"Trebuchet MS","sans-serif";
      color:white'>Arlon Sousa</span><span style='font-size:12.0pt;font-family:
      "Times New Roman","serif";color:#365F91'><br>
      </span><b><span style='font-size:9.0pt;font-family:"Trebuchet MS","sans-serif";
      color:#6686AA'>+55 21 2494 9110 / +55 21 3172 9673 / +55 21 7801-9264<br>
      <a href="mailto:arlon.sousa@ispm.com.br" target="_blank"><span
      style='color:#6686AA;text-decoration:none'>arlon.sousa@ispm.com.br</span></a><o:p></o:p></span></b></p>
      </td>
      <td nowrap style='padding:0cm 0cm 0cm 0cm'>
      <p class=MsoNormal align=right style='text-align:right'><b><span
      style='font-size:8.5pt;font-family:"Trebuchet MS","sans-serif";
      color:#6686AA'>Avenida das Américas, 700 | Bloco 3| cj.218<br>
      Barra da Tijuca | 22640-100<br>
      Rio de Janeiro/RJ | Brasil<br>
      <a href="http://www.ispm.com.br/" target="_blank"><span style='color:
      #6686AA;text-decoration:none'>www.ispm.com.br</span></a></span></b><span
      style='font-size:12.0pt;font-family:"Times New Roman","serif";color:#365F91'><o:p></o:p></span></p>
      </td>
      <td width="1%" nowrap style='width:1.0%;padding:0cm 0cm 0cm 0cm'>
      <p class=MsoNormal align=right style='text-align:right'><span
      style='font-size:12.0pt;font-family:"Times New Roman","serif";color:#365F91'> <o:p></o:p></span></p>
      </td>
     </tr>
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    </td>
   </tr>
  </table>
  </td>
 </tr>
 <tr style='height:35.25pt'>
  <td style='padding:0cm 0cm 0cm 0cm;height:35.25pt'>
  <p class=MsoNormal><span style='font-size:7.5pt;font-family:"Verdana","sans-serif";
  color:#071A2B'>“Esta mensagem, incluindo seus anexos, pode conter
  informações privilegiadas e/ou de caráter confidencial, não podendo ser
  retransmitida sem autorização do remetente. Se você não é o destinatário ou
  pessoa autorizada a recebê-la, por favor, nos informe respondendo
  imediatamente a este e-mail e em seguida apague-a. Obrigado. ISPM” </span><span
  style='font-size:7.5pt;font-family:"Verdana","sans-serif";color:#071A2B'><o:p></o:p></span></p>
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<p class=MsoNormal><span style='color:#365F91'><o:p> </o:p></span></p>

<p class=MsoNormal><o:p> </o:p></p>

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