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<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'>This
is the same configuration I have in my 4.0.2 installation. Seems like to
get full benefits from it I needed to restart MySQL and of course Apache.
Maybe this will help. I’ve hardcoded the fulltext: directive into
the simple search, and it works beautifully for us here.<o:p></o:p></span></p>
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<p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span
style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>
rt-users-bounces@lists.bestpractical.com
[mailto:rt-users-bounces@lists.bestpractical.com] <b>On Behalf Of </b>Dave
Pascoe<br>
<b>Sent:</b> Thursday, December 08, 2011 3:36 PM<br>
<b>To:</b> rt-users@lists.bestpractical.com<br>
<b>Subject:</b> Re: [rt-users] Full text search<o:p></o:p></span></p>
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<p class=MsoNormal>I have had this configured in my RT 4.0.4 installation as
follows:<o:p></o:p></p>
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<p class=MsoNormal>Set(%FullTextSearch,<o:p></o:p></p>
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<p class=MsoNormal> Enable => 1,<o:p></o:p></p>
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<p class=MsoNormal> Indexed => 0,<o:p></o:p></p>
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<p class=MsoNormal><span class=apple-tab-span> </span>);<o:p></o:p></p>
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<p class=MsoNormal>but the results when using fulltext:<search string> I
don't get the expected results. Searching for things that ought to return
dozens of hits return maybe 2 or 3.<o:p></o:p></p>
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<p class=MsoNormal>I will try to dig into it more but wonder if anyone else has
seen this.<o:p></o:p></p>
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<p class=MsoNormal><o:p> </o:p></p>
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<p class=MsoNormal>Dave<o:p></o:p></p>
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<p class=MsoNormal><o:p> </o:p></p>
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<p class=MsoNormal>On Thu, Dec 8, 2011 at 1:31 PM, Thomas Sibley <<a
href="mailto:trs@bestpractical.com">trs@bestpractical.com</a>> wrote:<o:p></o:p></p>
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<p class=MsoNormal style='margin-bottom:12.0pt'>On 12/08/2011 01:28 PM, Thomas
Smith wrote:<br>
> Hi,<br>
><br>
> In RT 3.x, one could do a full text "simple search" by entering<br>
> "fulltext:<search string>". I tried this in RT 4 but it
doesn't work.<br>
><br>
> Is there a way to do a full text search in RT 4?<o:p></o:p></p>
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<p class=MsoNormal>That syntax is still supported but by default non-indexed
FTS isn't<br>
enabled. You can either enable it in your config, or, more usefully,<br>
setup RT 4's indexed FTS support.<br>
<br>
<a href="http://blog.bestpractical.com/2011/06/full-text-searching.html"
target="_blank">http://blog.bestpractical.com/2011/06/full-text-searching.html</a><br>
<br>
Thomas<br>
--------<br>
RT Training Sessions (<a href="http://bestpractical.com/services/training.html"
target="_blank">http://bestpractical.com/services/training.html</a>)<br>
* Boston March 5 & 6, 2012<o:p></o:p></p>
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