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Hi<br>
<br>
One of my privileged users A was able to add another user B as
AdminCc <br>
even though that second User B does not have the WatchAsAdminCc
right as far as I can make out.<br>
<br>
User B is not privileged.<br>
User B does not have any rights for that Queue in
Admin/Queues/UserRights.html<br>
<br>
User B belongs to only one group C directly.<br>
Group C is not included in any other.<br>
Group C does not have any rights in Admin/Groups/GroupRights.html<br>
Group C does not have any rights for that Queue in
Admin/Queues/GroupRights.html<br>
<br>
The WatchAsAdminCc right on that queue is only given to User-defined
groups to which User B does not belong either directly or
indirectly.<br>
<br>
If I look at the RightsMatrix for User B, he does not have
WatchAsAdminCc right on any queue.<br>
If I look at the RightsMatrix for Group C, it does not have
WatchAsAdminCc right on any queue.<br>
<br>
User A has the following rights on that queue C<br>
<ul>
<li>CommentOnTicket</li>
<li>CreateTicket</li>
<li>ModifyTicket</li>
<li>OwnTicket</li>
<li>ReplyToTicket</li>
<li>SeeQueue</li>
<li>ShowACL</li>
<li>ShowOutgoingEmail</li>
<li>ShowTicket</li>
<li>ShowTicketComments</li>
<li>StealTicket</li>
<li>TakeTicket</li>
<li>Watch</li>
<li>WatchAsAdminCc</li>
</ul>
<b><br>
</b>Any ideas where I might have messed up ?<br>
<br>
Gerard<br>
<br>
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