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<div dir="ltr"><font color="#000000" size="2" face="Tahoma">This may be a bug in the way attachments are handled in 4.0.4.</font></div>
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<div dir="ltr"><font color="#000000" size="2" face="Tahoma">We recently spun up a new instance of RT 4.0.2, then upgraded to 4.0.4. Running on Centos 5.7 using MySQL. Yesterday we were at ticket #53. A user sent an email last night with an attachment containing
sql statements (a database backup). His ticket id is #63. </font></div>
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<div dir="ltr"><font face="tahoma">There aren't any intervening tickets. When I use the quick search for example, and try to load a ticket between 53-63, I get an error:</font></div>
<div dir="ltr"><font face="tahoma"></font> </div>
<div dir="ltr"><font face="tahoma">RT Error Could not load ticket 57 (for example)</font></div>
<div dir="ltr"><font face="tahoma"></font> </div>
<div dir="ltr"><font face="tahoma">The only thing I can think of is that some of the statements in the attachment were acted on. Is this possible?</font></div>
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<div dir="ltr"><font face="tahoma">Mike</font></div>
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