<div>I want to be able to "catch" form submits to ask various "are you sure?" questions to users as they do their work in RT. The only way I could think of is inserting javascript into the various forms.</div>
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<div>For example(this is only an example):</div>
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<div>"Only change queue if no work is done in your area, if you need work from another area to help complete this ticket, please create a child ticket</div>
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<div>Are you sure you want to change queue? </div>
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<div>Yes | No"</div>
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<div>If I could do something like the above, I'd be able to put a fair bit more business logic/rules into RTs hands and take it away from the users(who tend to by-pass the rules half the time...).</div>
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<div>Is there any better way then actually editing the code to include javascript? I would love to have a modular way of doing it so I could replace the functionality quickly after upgrading.</div>
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<div>Thanks for your insight!</div>
<div>-- <br>Mike Johnson<br>Datatel Programmer/Analyst<br>Northern Ontario School of Medicine<br>955 Oliver Road<br>Thunder Bay, ON P7B 5E1<br>Phone: (807) 766-7331<br>Email: <a href="mailto:mike.johnson@nosm.ca">mike.johnson@nosm.ca</a><br>
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