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<TITLE>RE: Error with scrip2 'On Owner change'</TITLE>
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<P><FONT SIZE=2 FACE="Courier New">[...]</FONT>
<BR><FONT SIZE=2 FACE="Courier New">></FONT>
<BR><FONT SIZE=2 FACE="Courier New">>2.-In another account, I open the same ticket and steal.</FONT>
<BR><FONT SIZE=2 FACE="Courier New">>3.-I see this in terminal:</FONT>
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<P><FONT SIZE=2 FACE="Courier New">>[Thu Jan 5 11:40:44 2012] [info]: <***@cesca.cat> #247/2135 - Scrip 2 </FONT>
<BR><FONT SIZE=2 FACE="Courier New">>On Owner Change Notify Owner</FONT>
<BR><FONT SIZE=2 FACE="Courier New">>[Thu Jan 5 11:40:44 2012] [info]: <***@cesca.cat> No recipients found. </FONT>
<BR><FONT SIZE=2 FACE="Courier New">>Not sending.</FONT>
<BR><FONT SIZE=2 FACE="Courier New">></FONT>
<BR><FONT SIZE=2 FACE="Courier New">>It is normal? I want that RT sent email to Person 1 </FONT>
<BR><FONT SIZE=2 FACE="Courier New">>(example1@example.com) when another person steal her ticket.</FONT>
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<P><FONT SIZE=2 FACE="Courier New">I think it is normal behaviour. By the time the scrip is fired, Person 1 is not anymore the Owner, and you (the new Owner) are the author of the change, so no recipients. </FONT></P>
<P><FONT SIZE=2 FACE="Courier New">Maybe there is a way to retrieve the old owner from the Transaction object, and send the e-mail, with a User-Defined action.</FONT></P>
<P><FONT SIZE=2 FACE="Courier New">HTH,</FONT>
<BR><FONT SIZE=2 FACE="Courier New">Gabriele</FONT>
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